Situated in the heart of White City, The Broadcaster is a vibrant four‑floor venue with a stunning rooftop terrace. More than just a pub and dining room, we’re a place where guests come for warm hospitality, memorable food and drinks, and experiences worth coming back for.
As a Floor Manager, you’ll play a key role in shaping those experiences. This is a hands‑on role where you’ll lead the floor with energy, guide and motivate the team, and make sure every guest feels genuinely looked after. With multiple floors, a busy events calendar, and a mix of locals, regulars, and destination diners, no two days are ever the same. It’s also a fantastic opportunity for someone ready to grow their leadership skills and take the next step in their hospitality career.
What you’ll be doing
As a Floor Manager at The Broadcaster, you’ll:
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Lead the floor with presence and positivity, keeping service smooth and upbeat.
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Welcome and engage with guests, tailoring their experience and making confident food & drink recommendations.
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Support and coach the team in the moment, keeping them motivated and focused.
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Oversee events alongside day‑to‑day service, ensuring everything runs seamlessly.
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Keep an eye on the details from atmosphere and standards to stock and equipment.
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Solve challenges quickly and calmly, keeping the team and guests at ease.
What’s in it for you
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Group dining discounts across our venues.
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Team incentives and trips to celebrate successes.
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Staff meals & refreshments to keep you energised.
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Staff referral programme. Bring your friends on board!
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Early access to earned wages via Stream.
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After one year of service you gain an additional holiday day for each year of service (up to 5 years).
What we’re looking for
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A natural leader who inspires positivity and confidence on shift.
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A love for food, drink, and hospitality.
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Strong communication skills and a calm, solutions-focused approach.
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A sharp eye for detail and commitment to high standards.
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Experience supporting or running events in a busy hospitality venue (multi-floor experience is a plus).
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Ambition to learn, grow, and take on more responsibility.
Be part of a team that values positivity, service, and growth, and help us deliver experiences that keep guests coming back.
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Floor Manager in Wood Green employer: Open House London
Open House London is an exceptional employer that values its team members by fostering a vibrant work culture in the heart of White City. With a strong focus on employee growth, we offer various perks such as dining discounts and early access to earned wages, ensuring our staff feel appreciated and motivated. Join us to be part of a dedicated team that is passionate about delivering memorable experiences in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Floor Manager in Wood Green
✨Join Local Manufacturing Groups
Getting involved in local manufacturing groups or associations can seriously boost your visibility. These groups often have insider info on job openings and networking events, plus they help you connect with like-minded folks in the industry. Check out what's happening in your area!
✨Show Off Your Skills in Practical Spaces
Consider participating in workshops or open days at manufacturing companies. It's a great way to show off your hands-on skills in a real-world environment and can sometimes lead to job offers right on the spot. Keep an eye on announcements from local manufacturers for these opportunities!
✨Leverage the Power of Internships
While you're looking for full-time positions, don't underestimate the power of internships! Even if you don't see a direct role, securing an internship at a company can open doors to future jobs. Many manufacturing firms prefer to hire from their intern pool, so it's definitely worth considering.
✨Apply Directly Through Company Websites
When you find a role at a company you love, like Open House London, apply directly on their website. This way, you’re more likely to be noticed by the hiring team. Plus, showing that you took the time to seek out their application process highlights your genuine interest in the firm!
Some tips for your application 🫡
Showcase Your Technical Skills:In the manufacturing-production sector, it's crucial to highlight your technical skills and experience. Make sure your CV features any relevant qualifications, such as certifications in machinery operation or production management, and don’t forget about any specific systems or software you’re familiar with. This can really set you apart!
Emphasise Teamwork and Communication:Working in manufacturing often means being part of a larger team. Highlight your experience in collaborative projects or environments where communication was key. Maybe you have experience with lean manufacturing principles? Talk about how you worked with your team to improve productivity and maintain quality.
Tailor Your Cover Letter to the Company:Don’t just recycle an old cover letter! Take the time to tailor your cover letter to Open House London specifically. Mention what excites you about their production processes or products, and how your previous experiences can contribute to their goals. We want to see your enthusiasm for the role!
Use Concrete Examples of Your Achievements:When detailing your work experience, include measurable achievements that can demonstrate your impact. Whether it’s improving efficiency by a certain percentage or successfully leading a project, these specifics can make a huge difference. Numbers speak volumes in the manufacturing world!
How to prepare for a job interview at Open House London
✨Know Your Manufacturing Processes
Before you walk into the interview with Open House London, brush up on the specific manufacturing processes relevant to the role. Understanding lean manufacturing principles or quality control techniques could give you a solid edge to discuss how you’d fit into their operations.
✨Technical Questions Are Key
Be prepared for technical questions around machinery, production scheduling, or materials handling. Make sure you can confidently explain how you've dealt with these in past experiences or internships. Knowing industry-specific software could also be a big plus!
✨Showcase Your Problem-Solving Skills
Manufacturing environments often focus on continuous improvement. Be ready to discuss specific instances where you’ve solved a production issue or implemented a process improvement. It’s all about demonstrating your analytical thinking and hands-on approach.
✨Align Your Values with Quality and Safety
In a full-time role, companies like Open House London value commitment to quality and safety. Be prepared to discuss how you prioritise these factors in your work. It’s about showing that you’re not just looking for a job, but that you genuinely care about contributing positively to their production environment.
