Job Description
Open House represents a modern approach to casual dining, drinking and socialising. We draw our inspiration from the informality and authenticity of the pub, with great food, drink and service, put together and delivered by a small, tightly-knit London team. We create venues that exceed expectations where our customers feel welcome, tempted and at ease.
From a familiar welcome at the door to delicious seasonal cocktails, fine wines and food made by our passionate team, we have thought of every step of the customer experience. We’re discerning, because to thrive in London’s hospitality scene, you have to be.
As our company is expanding, we are looking for a self-driven Sales and Events Manager to effectively manage and sell the various available spaces within our venues.
As a Sales and Events Manager you will need to have:
- A proven track record in achieving sales targets and KPIs
- Have a desire to provide fantastic service to our customers to help create a memorable event or dining experience
- Be very presentable and professional in different environments
- Thrive when working alone and also in a team
- Have excellent telephone and people skills and a keen eye for detail to ensure all contracts and customer proposals are accurate
- Be forward thinking and constantly seek innovative and better ways in which to improve the Events booking and sales strategy within the Group. Also look to self-learn and train and develop personally in order to enhance and improve your own performance
- A competitive salary
- Annual bonus
- Career progression
- 50% discount when dining with one other guest in any Open House venues all year round
- Pension scheme
- Work life balance
- Annual staff party
Sales and Events Manager employer: Open House London
Open House London is an exceptional employer that values its team members by fostering a vibrant work culture in the heart of White City. With a strong focus on employee growth, we offer various perks such as dining discounts and early access to earned wages, ensuring our staff feel appreciated and motivated. Join us to be part of a dedicated team that is passionate about delivering memorable experiences in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Sales and Events Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Open House London. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Open House London
Don't be shy about reaching out to Open House London directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Open House London and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Open House London
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
