At a Glance
- Tasks: Welcome guests, manage bookings, and ensure a smooth dining experience.
- Company: The Broadcaster, a vibrant pub in White City with a lively atmosphere.
- Benefits: Up to 50% discount, staff meals, flexible hours, and career growth opportunities.
- Other info: No experience needed; just bring your personality and energy!
- Why this job: Join a fun team and create memorable experiences for guests every day.
- Qualifications: Positive attitude, teamwork skills, and a passion for hospitality.
The predicted salary is between 20250 - 24750 £ per year.
The Broadcaster is an independent, founder-led contemporary pub in White City, featuring multiple floors, a lively rooftop, and spaces for everything from casual drinks to private events. We offer seasonal British food, craft beer, great wine, cocktails, and a buzzing atmosphere.
As a Host / Hostess at The Broadcaster, you’ll bring your personality, energy, and care to the front door, working with your team to make every guest experience a great one.
What’s in It for You?
- Up to 50% discount across our restaurants (Open House London and The Italian Greyhound)
- Staff meals and refreshments
- Early pay and savings tools through Stream
- Team incentives
- Referral programme
- Flexible hours
- Opportunities to learn, grow and build your career in hospitality
What You’ll Be Doing
- Being the first hello and the final goodbye, and setting the tone for every guest’s visit
- Managing bookings, walk-ins and the waiting list, and finding a way to fit guests in wherever you can
- Working closely with the floor, bar and kitchen to pace the room so service runs smoothly
- Making every guest feel welcome and looked after, whatever the occasion
- Remembering the little details, from regulars’ names to special occasions
- Keeping the entrance and host stand tidy, organised and ready for service
What We’re Looking For
We care more about who you are than what’s on your CV. You’ll fit right in if you:
- Bring positive energy and your own personality to work
- Look for solutions and aren’t afraid to get stuck in
- Care about your teammates as much as your guests
- Treat everyone with kindness and respect
- Notice the little things that make a big difference
Experience is great, but attitude matters more. If you’re keen to learn and love working with people, we’d love to hear from you.
Host / Hostress in London employer: Open House London
Open House London is an exceptional employer that values its team members by fostering a vibrant work culture in the heart of White City. With a strong focus on employee growth, we offer various perks such as dining discounts and early access to earned wages, ensuring our staff feel appreciated and motivated. Join us to be part of a dedicated team that is passionate about delivering memorable experiences in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Host / Hostress in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Open House London. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Open House London
Don't be shy about reaching out to Open House London directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Host / Hostress in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Open House London and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Open House London
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!