Senior Floor Manager in London

Senior Floor Manager in London

London Full-Time 42000 - 45000 £ / year (est.) No working from home possible
Open House London Ltd

At a Glance

  • Tasks: Lead the floor, coach your team, and enhance guest experiences in a vibrant restaurant.
  • Company: Join a dynamic independent restaurant group with a focus on quality hospitality.
  • Benefits: Competitive salary, dining discounts, team incentives, and early access to wages.
  • Other info: Opportunity for career growth within a supportive and energetic environment.
  • Why this job: Grow your management skills while making a real impact on guest experiences.
  • Qualifications: Experience in hospitality management and a passion for developing others.

The predicted salary is between 42000 - 45000 £ per year.

We're looking for a Floor Manager who leads from the front, develops the people around them, and has ideas about what great hospitality looks like.

If that sounds like you, read on.

  • The package
  • £42,000 - 45,000 including service charge
  • 48 hours a week (5 out of 7 days)

THE ROLE

This is a Senior Floor Manager position, but it’s also a development opportunity for the right person.

You’ll be a key figure in our front-of-house team; Visible during service, close to guests, and importantly, building the confidence and capability of the people around you.

We want someone who makes the whole floor better by being on it.

That means reading a service, spotting where someone needs a steer, and giving it, in the moment, without fuss.

You’re not above getting stuck in when the floor needs it, and you wouldn’t want to be.

It also means bringing ideas, noticing what isn’t working, and saying so.

You’ll work closely with the senior management team and have real input into how service evolves at the restaurant.

For the right candidate, this is a role you can genuinely grow into.

  • WHAT YOU’LL BE DOING
  • Leading the floor through service; Setting the pace, maintaining the standard, and keeping your team focused and confident.
  • Running briefings that actually land; Clear, motivating, and relevant to the shift ahead.
  • Coaching team members in real time; Noticing what needs improving and addressing it in a way that builds people up rather than knocks them down.
  • Building genuine relationships with our regulars and guests, especially in the main dining room and private events through the Garden Room.
  • Supporting the planning and execution of private dining and events, from corporate dinners to celebrations.
  • Feeding back to the management team on what’s working, what isn’t, and what could be better; We want to hear it.
  • WHAT WE’RE LOOKING FOR
  • Someone who is genuinely drawn to hospitality; The guest experience matters to you, not just the operation.
  • Experience in a management role within a quality restaurant or bar environment. You’ve held responsibility for a floor and a team before.
  • A natural communicator who can adapt their approach; Whether that’s a quiet word with a team member mid-service or handling a guest complaint with composure.
  • The kind of leader who makes people better. Coaching and developing others is something you find energising, not draining.
  • Composure under pressure and good instincts when a service needs redirecting.
  • Ambition. You’re early in your management career and you want to develop; That’s exactly the shape of person this role suits.
  • WHAT’S IN IT FOR YOU
  • Real exposure across an independent group; The Italian Greyhound is part of a wider portfolio of restaurants and bars, and there’s opportunity to grow with it.
  • Dining discounts across all our venues.
  • Team incentives and trips; We celebrate properly when things go well.
  • Staff meals and refreshments on shift.
  • Early access to earned wages via Stream.
  • A staff referral programme; bring people you rate.
  • #J-18808-Ljbffr

Senior Floor Manager in London employer: Open House London Ltd

Join a vibrant and dynamic team as a Multi-Site Head Chef, where your culinary expertise will be valued and nurtured across multiple renowned venues. With a focus on employee growth, you'll have the opportunity to work closely with an Executive Chef dedicated to your development, while enjoying benefits like dining discounts, generous holiday allowances, and early access to earned wages. Our supportive work culture prioritises collaboration and leadership, ensuring you thrive in a rewarding environment that celebrates both quality food and team spirit.

Open House London Ltd

Contact Details:

Open House London Ltd Recruitment Team

We think you need these skills to ace Senior Floor Manager in London

Leadership
Coaching
Communication Skills
Guest Experience Focus
Team Management
Adaptability
Composure Under Pressure