At a Glance
- Tasks: Lead a vibrant restaurant, ensuring exceptional guest experiences and driving commercial success.
- Company: Join a unique collection of independent restaurants with a focus on joy and hospitality.
- Benefits: Competitive salary, KPI bonus scheme, and the chance to shape your own restaurant culture.
- Other info: Work closely with founders and senior leaders in a supportive, creative atmosphere.
- Why this job: Make a real impact in a dynamic environment where your leadership and ideas truly matter.
- Qualifications: Proven experience in hospitality management and a passion for developing teams.
The predicted salary is between 33975 - 41525 £ per year.
- GENERAL MANAGER - THE ITALIAN GREYHOUND, Marylebone
- £70,000 annual (including service charge + KPI bonus scheme TBC)
- 48 hour contract (working 5 out of 7 days)
Some restaurants are simply places to eat. We believe The Italian Greyhound should be somewhere people genuinely want to spend time.
We're looking for a General Manager who can bring together exceptional hospitality, commercial thinking and inspiring leadership.
Someone who understands that the atmosphere guests experience is built long before the first table sits, through the culture, standards and ambition of the team behind it.
This is a role for someone who is genuinely 360°.
You're just as comfortable leading a packed Saturday night service as you are presenting a monthly P&L.
You enjoy developing people, spotting opportunities, delivering exceptional events and treating the business as if it were your own.
Above all, you understand that great restaurants aren't built by choosing between people or performance. They come from getting both right.
- What you'll own
- The guest experience
You'll lead from the floor, setting the pace, energy and standards every single day.
You'll know your regulars, create memorable experiences for first-time guests, and ensure every service reflects everything The Italian Greyhound stands for.
The business
You'll have complete ownership of the commercial performance of the restaurant.
Forecasting, labour, stock, margins, cost control and profitability won't be reports you simply review—they'll be levers you confidently use to drive the business forward.
Your leadership team
You'll build confident managers who don't simply follow instructions—they think, lead and make great decisions.
You'll coach, challenge and develop your team through regular feedback, meaningful conversations and clear expectations, creating an environment where people genuinely grow.
Weddings, events & memorable occasions
From intimate celebrations to full wedding receptions and exclusive private dining, this is one of the restaurant's biggest commercial opportunities and it's yours to grow.
You'll work with sales, kitchen and marketing to deliver every event flawlessly, chase down enquiries, and create occasions guests still talk about months later.
Standards
Whether it's food quality, drinks, service, compliance or presentation, you'll create standards that are consistently exceptional—not because you're watching, but because your team genuinely believes in them too.
Culture
You'll be a custodian of our culture, bringing it to life through the way you lead, coach and support your team every day.
Culture isn't something written on a wall—it's something lived every day.
What we're looking for
- Proven experience as a General Manager, or an exceptional Deputy General Manager or Operations Manager ready for the next step.
- Experience leading high-quality, premium hospitality environments where service genuinely matters.
- Strong commercial instinct with the ability to understand and influence every area of the P&L.
- A hands-on operator who enjoys being present with the team as much as analysing the numbers behind the business.
- Proven experience growing a private dining, events or weddings business, from enquiry to execution.
- A confident people leader who is comfortable managing recruitment, coaching, succession planning, performance conversations and employee relations with fairness and confidence.
- Someone who thrives with autonomy, enjoys making decisions and takes real ownership for results.
- Calm under pressure, naturally organised and able to inspire confidence in both guests and teams.
Why join us?
The Italian Greyhound is part of a small, founder-led collection of independent restaurants where every venue has its own personality, but all share the same belief: Joy Built In, not bolted on.
You'll work closely with the founders and senior leadership, with the freedom to shape the restaurant, influence decisions and make a genuine impact, working with talented people who care deeply about hospitality and want to build something exceptional together.
If you're looking for a role where your ideas matter, your leadership genuinely shapes the business, and your success is recognised, we'd love to hear from you.
General Manager in City of London employer: Open House London Ltd
Join a vibrant and dynamic team as a Multi-Site Head Chef, where your culinary expertise will be valued and nurtured across multiple renowned venues. With a focus on employee growth, you'll have the opportunity to work closely with an Executive Chef dedicated to your development, while enjoying benefits like dining discounts, generous holiday allowances, and early access to earned wages. Our supportive work culture prioritises collaboration and leadership, ensuring you thrive in a rewarding environment that celebrates both quality food and team spirit.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager in City of London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Open House London Ltd. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Open House London Ltd
Don't be shy about reaching out to Open House London Ltd directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace General Manager in City of London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Open House London Ltd and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Open House London Ltd
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
