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- Tasks: Support employee queries and manage HR processes throughout the employee lifecycle.
- Company: Join OPEN Health, a leader in biopharma innovation and patient outcomes.
- Benefits: Competitive pay, generous vacation, ongoing training, and a commitment to community.
- Why this job: Be part of a diverse team making a real impact on health and wellbeing.
- Qualifications: CIPD qualification or relevant experience in HRIS systems.
- Other info: Enjoy a hybrid working model with opportunities for global collaboration.
The predicted salary is between 30000 - 42000 ÂŁ per year.
This role will support the People Systems and Operations Manager in delivering excellent service to our employees through the effective management, continuous improvement and optimization of our People processes and systems. Primarily responsible for managing the People Operations Team inbox, actioning people processes across the entire employee lifecycle and responding to queries from global employees. In addition, becoming a Subject Matter Expert (SME) in SuccessFactors, our primary HRIS.
Key Responsibilities
- Act as first point of contact for employee requests and queries relating to people policies, procedures and ways of working in a timely manner.
- Support other members of the People team on People Operations matters.
- Own the end-to-end employee lifecycle administration and processes: joiners, moves, leavers, contractual changes, leave, references etc., completing the operational actions needed at each stage.
- Supporting the compilation of monthly payroll changes for UK, EU and India.
- Manage and oversee SuccessFactors workflows.
- Update and maintain employee records accurately and regularly.
- Align with the People Data Analyst in the creation and optimization of standard reporting, and provision of data.
- Develop, maintain and continuously improve Standard Operating Procedures (SOPs) relating to key processes.
- Support the training of users in SuccessFactors.
- Support the integration of other core systems with SuccessFactors.
- Provide support on any People team projects where required.
- Adhere to strict compliance and governance regarding data security and integrity.
- Support the employee engagement survey process.
Experience, Skills and Qualifications
- CIPD qualification in Human Resource Management or alternative relevant qualification.
- Proven experience in understanding HRIS systems and their administration.
- Customer‑centric mindset and a “can do” attitude, with the ability to troubleshoot.
- Excellent communication and interpersonal skills, with the ability to collaborate at all levels of the organization.
- Good attention to detail, organizational and planning skills.
Travel Requirements
- 5% potential local/global travel.
About OPEN Health
At OPEN Health, we connect visionary minds, pioneering science, and advanced technology to drive real impact. By uniting people, science, and technology, we activate new opportunities for biopharma innovation. Our expertise across medical affairs and market access unlocks faster, smarter routes to market. We are committed to improving patient outcomes worldwide.
What We Offer
- Competitive pay, generous paid vacation, holidays and more, across all our locations.
- Ongoing training and development opportunities which foster and shape your individual career path.
- An active and growing commitment to bettering the communities our employees call home through our Corporate Social Responsibility program.
- The opportunity to thrive in a global, collaborative environment while working every day to improve health outcomes and patient wellbeing.
- Diverse, inclusive culture that encourages you to bring your whole self to work.
People Systems & Operations Adminstrator employer: OPEN Health
Contact Detail:
OPEN Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land People Systems & Operations Adminstrator
✨Tip Number 1
Network like a pro! Reach out to current employees at OPEN Health on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Dive deep into SuccessFactors and brush up on HRIS systems. Show us you’re not just a candidate, but a potential SME who’s ready to hit the ground running.
✨Tip Number 3
Practice your communication skills! Since this role involves responding to queries from global employees, being clear and concise is key. Try mock interviews with friends to nail down your delivery.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the OPEN Health team.
We think you need these skills to ace People Systems & Operations Adminstrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the People Systems & Operations Administrator role. Highlight your experience with HRIS systems, especially SuccessFactors, and any relevant qualifications like CIPD. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Be sure to mention your customer-centric mindset and any specific experiences that showcase your problem-solving skills.
Showcase Your Communication Skills: Since this role involves a lot of interaction with employees, make sure to demonstrate your excellent communication skills in your application. Whether it's through your writing style or examples of past experiences, we want to see how you connect with others.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at OPEN Health
✨Know Your HRIS Inside Out
Since the role requires you to become a Subject Matter Expert in SuccessFactors, make sure you familiarise yourself with its features and functionalities. Brush up on how it integrates with other systems and be ready to discuss any previous experience you've had with HRIS systems.
✨Show Off Your Customer-Centric Mindset
This position is all about supporting employees and responding to their queries. Prepare examples of how you've provided excellent customer service in past roles. Think about specific situations where you went above and beyond to help someone out.
✨Demonstrate Your Attention to Detail
With responsibilities like managing employee records and payroll changes, attention to detail is crucial. Bring examples of how you've ensured accuracy in your work before, whether it's through double-checking data or creating thorough documentation.
✨Prepare for Team Collaboration Questions
You'll be working closely with various members of the People team, so expect questions about teamwork. Think of instances where you've collaborated effectively, resolved conflicts, or supported colleagues in achieving a common goal.