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- Tasks: Support creative and digital projects, manage budgets, and enhance team efficiency.
- Company: Join OPEN Health, a leader in medical communications and innovation.
- Benefits: Competitive pay, generous leave, training opportunities, and a commitment to community.
- Why this job: Make a real impact in healthcare while developing your skills in a dynamic environment.
- Qualifications: Degree-level education and experience in resource management or administration.
- Other info: Diverse and inclusive culture that values your unique contributions.
The predicted salary is between 30000 - 42000 £ per year.
Creative Services Executive – Medical Communications
Recruitment Fraud Alert: OPEN Health only communicates through email addresses ending in @openhealthgroup.com, @ascelhealth.com or verified LinkedIn profiles. We will never ask for payment, request personal information early in the process, or send checks for equipment. If you’re unsure about a message, please visit our official careers page or contact us directly.
Associate Creative Services Manager
Reports to Senior Creative Services Director/Creative Services Director
Location: United Kingdom
Job Summary
Supporting Creative Services functional excellence by assisting the smooth triage and management of creative and digital projects, budget tracking, departmental and business processes and initiatives. The Associate Creative Services Manager helps ensure efficiency and productivity by management of systems, databases and standard operating procedures for Creative Services teams and leaders. An excellent communicator, the Associate Creative Services Manager forges strong internal and external relationships and applies problem-solving, procurement and administrative skills to smooth department operations.
Essential Duties & Responsibilities
Administrative Support
- Coordinating consistent and effective supplier management in collaboration with the Creative Services Managers and Digital Leads, including conducting appropriate risk assessments and due diligence
- Maintaining freelancer relationships and availability tracking
- Supporting freelancer coordination and approvals processes, generating Purchase Orders and checking invoice approvals, including arranging project briefings when required
- Assisting Senior Leadership in financial and utilisation reporting across the team, supporting optimisation efforts and intercompany charging processes
- Supporting Senior Leadership and Creative Services Management with the development of processes and communications in support of project delivery or team operations
- Supporting the effective onboarding and integration of new starters, providing training on Central Services processes and standard operating procedures
Creative Services Management Support
- Assisting in management of incoming requests as required, coordinating with Creative Services Management and Digital Leads on next steps
- Holiday cover and ad-hoc triage and coordination of creative and digital resourcing requests at peak times, helping to ensure efficient and cost-effective use of available in-house resources and appropriate freelance use
- Flagging budget issues/out of scope work to delivery teams and Senior Creative Services Director in a timely manner
- Maintaining awareness of team capacity and helping to facilitate effective workflow planning by arranging or attending relevant resourcing or kick off meetings as required
- Maintaining triage and scheduling systems, including keeping job briefs, deadlines, budgets, and other relevant information up to date
- Helping to maintain excellent relationships and smooth two-way communication with account teams to ensure service levels remain optimal and services evolve in line with business needs
- Championing creative services processes and acting as a source of information on these processes for colleagues
- Helping to identify areas of improvement in Central Services processes and ways of working, and suggesting new initiatives to reduce inefficiencies
Experience, Skills, And Qualifications
- Educated to degree level or equivalent
- Experience of working with financial systems, POs and invoice approvals
- Resource management or account management and administration experience within medical communications or a related field
- Proficiency in MS365, including Sharepoint, PowerPoint, Word, Outlook, and Adobe Acrobat, with a high level of competence in Excel for finance/budget tracking
- Understanding of creative services and delivery of creative or digital projects advantageous
- Ability to multitask and prioritise, with excellent time management and organisational skills
- Ability to work independently and as part of a team
- Ability to confidently and effectively interact and negotiate with a variety of stakeholders
- Excellent written and verbal communication and interpersonal skills and the ability to communicate effectively across a variety of platforms
- Understanding of change management and/or ability to manage workflow systems and processes is desirable
- An interest in learning and growing skills within Creative Services
Travel Requirements
- As required by business needs
About OPEN Health
At OPEN Health, we connect visionary minds, pioneering science, and advanced technology to drive real impact. By uniting people, science, and technology, we activate new opportunities for biopharma innovation. Our expertise across medical affairs and market access unlocks faster, smarter routes to market. We are committed to improving patient outcomes worldwide. To learn more, visit www.openhealthgroup.com.
OPEN Health. The right combination to unlock possibilities.
What We Offer
As a global organization, OPEN Health is committed to supporting our employees and their families through a comprehensive benefits program
- Competitive pay, generous paid vacation, holidays and more, across all our locations
- Ongoing training and development opportunities which foster and shape your individual career path
- An active and growing commitment to bettering the communities our employees call home through our Corporate Social Responsibility program
- The opportunity to thrive in a global, collaborative environment while working every day to improve health outcomes and patient wellbeing
- Diverse, inclusive culture that encourages you to bring your whole self to work
If we sound like the sort of business environment in which you would thrive, then we would love to hear from you.
OPEN Health does not discriminate on the basis of race, sex, colour, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.
Seniority level
Associate
Employment type
Full-time
Job function
Project Management, Finance, and Administrative
Industries
Business Consulting and Services, Pharmaceutical Manufacturing, and Advertising Services
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Creative Services Executive - Medical Communications employer: OPEN Health
Contact Detail:
OPEN Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Creative Services Executive - Medical Communications
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their projects and values so you can show how you fit in. Tailor your responses to highlight your relevant skills and experiences.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. It shows your enthusiasm and professionalism, which are key in creative services roles.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications that way.
We think you need these skills to ace Creative Services Executive - Medical Communications
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Creative Services Executive role. Highlight your relevant experience in medical communications and any skills that match the job description. We want to see how you fit into our team!
Show Off Your Communication Skills: Since this role requires excellent written and verbal communication, don’t hold back! Use clear and concise language in your application. We love a good storyteller, so let your personality shine through while keeping it professional.
Highlight Your Organisational Skills: This position involves multitasking and managing various projects. Be sure to mention any experience you have with resource management or project coordination. We’re looking for someone who can keep things running smoothly!
Apply Through Our Website: We encourage you to submit your application directly through our careers page. It’s the best way to ensure your application gets to us without any hiccups. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at OPEN Health
✨Know Your Creative Services Inside Out
Before the interview, dive deep into the role of a Creative Services Executive. Familiarise yourself with the key responsibilities like managing creative and digital projects, budget tracking, and supplier management. This will help you speak confidently about how your skills align with their needs.
✨Showcase Your Communication Skills
As an excellent communicator, it's crucial to demonstrate your interpersonal skills during the interview. Prepare examples of how you've effectively interacted with various stakeholders in past roles, especially in medical communications or related fields. This will highlight your ability to forge strong relationships.
✨Be Ready to Discuss Financial Acumen
Since the role involves financial systems, POs, and invoice approvals, brush up on your experience with these areas. Be prepared to discuss how you've managed budgets or tracked finances in previous positions, as this will show your capability in supporting senior leadership with financial reporting.
✨Demonstrate Problem-Solving Skills
The job requires strong problem-solving abilities, so think of specific instances where you've identified inefficiencies and suggested improvements. Share these examples during your interview to illustrate your proactive approach and ability to enhance processes within a team.