Risk and Compliance Officer in Worcester

It is our vision to connect the insurance community through market-leading technology. Our people are placed at the heart of this, and diversity, equity and inclusion are central to everything we do.

We know the key to achieving success is to enable a positive, inclusive, and collaborative working culture. We have signed up for a number of pledges and programmes designed to support and nurture our people.

The Risk and Compliance Officer will play a critical role in safeguarding the organisation by ensuring compliance with legal, regulatory, and industry standards while proactively managing risk across all operations. This position is responsible for building and maintaining a robust compliance framework that addresses payment security, cybersecurity regulations, FCA compliance and product-related requirements.

Your key responsibilities include:

• Develop and maintain compliance programs aligned with PCI DSS, FCA and other legal frameworks.
• Drive enterprise-wide risk management processes, identifying and mitigating legal and operational risks.
• Ensure adherence to regulatory requirements, industry standards, and internal policies.
• Conduct critical vendor and partner risk assessments, ensuring third-party compliance with legal, finance and security requirements.
• Manage reporting and other regulatory requirements for the FCA regulated entity in the group, Powerplace.
• Collaborate with product teams to embed compliance requirements into product design and development.
• Develop and implement a Risk Management Framework for the organisation.
• Develop a regular cadence of risk management reporting to the Executive Team, Audit Committee and the Board.
• Manage the group wide insurance policies and oversee renewals.
• Monitor regulatory changes and industry trends, advising leadership on implications and necessary actions.
• Perform internal audits and compliance reviews, reporting findings and recommending improvements.
• Deliver training and guidance to staff on compliance obligations and risk management best practices.

Requirements:

• 5 years + experience in a risk and compliance function in a regulated business.
• Proven track record in risk management and compliance, with hands-on experience implementing frameworks that meet regulatory and industry standards.
• Strong background and understanding of PCI DSS compliance.
• Experience of FCA/PRA risk frameworks.
• Demonstrated ability to conduct critical vendor and partner risk assessments.
• Exposure to product compliance, including integrating legal and regulatory requirements into product design, development, and lifecycle management.
• Skilled in performing internal audits, compliance reviews, and risk assessments.
• Familiarity with contractual compliance clauses, regulatory reporting, and liaising with external auditors and regulators.
• Experience in developing training programs and promoting a culture of compliance across diverse teams.

Skills & Aptitudes:

• Regulatory Knowledge: Strong understanding of compliance frameworks.
• Risk Management Expertise: Ability to identify, assess, and mitigate operational, legal, and vendor-related risks effectively.
• Analytical Thinking: Skilled in interpreting complex regulations and translating them into actionable compliance strategies.
• Communication & Influence: Excellent ability to present compliance requirements clearly to stakeholders.
• Attention to Detail: Ensures accuracy and thoroughness in compliance documentation, audits, and reporting.
• Problem-Solving: Proactive approach to resolving compliance issues.
• Collaboration: Strong interpersonal skills to work with various teams.
• Adaptability: Ability to keep pace with evolving regulations.
• Training & Awareness: Capable of designing and delivering compliance training programs.

Benefits package includes:

• Salary of circa £75,500, dependant on skills and experience.
• Company pension.
• Bonus opportunity.
• Life assurance and critical illness cover.
• Cycle to work scheme.
• Perkbox – an exclusive platform offering a wide range of discounts and benefits.
• Holiday entitlement of 25 days per annum, increasing to 26 days after three years of service.
• Opportunity for a more flexible approach to start, finish, and lunchtimes.
• Social clubs for various hobbies.
• Wellbeing initiatives including employee assistance programme.

Please note, this is a hybrid role requiring a minimum two days in-office attendance, at our Worcester office.