Open GI is seeking a Head of Customer Value to lead end-to-end customer experience, combining proactive success and reactive service while driving a data-driven strategy for adoption, retention and growth. You will develop and coach a high-performing team of Customer Success & Service Delivery Managers, building executive relationships to maximise value from our software solutions.
The role partners with Product, Sales and the broader Customer team to shape the roadmap, improve the customer
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Chief Customer Value & Growth Leader (SaaS) in Worcester employer: Open GI
Open GI is an exceptional employer that prioritises a positive, inclusive, and collaborative work culture, making it a fulfilling place for Data Architects to thrive. With a strong commitment to diversity, equity, and inclusion, employees are empowered to contribute meaningfully to the company's future while enjoying a comprehensive benefits package, including flexible working arrangements, social clubs, and a focus on wellbeing. Located in Worcester, the company offers a unique opportunity to be part of a transformative journey in the insurance technology sector, where innovation and teamwork are at the forefront.
