An overview of the role
Works under guidance to deliver non-strategic aspects of the product role. Supports discovery, backlog quality, and release readiness, while learning how strategy translates into customer and business value.
Your key responsibilities
- Discovery support: Assist with customer interviews, data analysis, and persona/JTBD refinement.
- Backlog hygiene: Draft and refine user stories with acceptance criteria; ensure Definition of Ready/Done adherence.
- Execution support: Help set sprint goals; coordinate demos; capture feedback and update backlog.
- Quality & NFRs: Ensure basic non-functional requirements are captured; help track defects and test coverage.
- Metrics basics: Track simple flow and usage metrics (lead/cycle time, activation signals).
- Enablement: Draft release notes; support documentation and internal training.
Collaboration & Stakeholders
Collaborates with Engineering, Design, Data/Analytics, Sales, Marketing, Customer Success, Support, Finance, Legal, and Security. Operates a shared cadence of Quarterly (strategy/OKRs), Monthly (performance & market review), Bi-weekly (planning/review/retro), and Continuous (customer touchpoints, risk tracking).
Decision Rights & Success Measures
Decision Rights: Contributes recommendations within established guardrails; decisions reviewed by Product Manager/Head of Product.
Success Measures: Backlog quality, predictable delivery support, accurate documentation, and learning velocity.
