At a Glance
- Tasks: Lead a team in managing clinical administration and support services for patients.
- Company: Join a compassionate organisation dedicated to providing therapeutic environments.
- Benefits: Enjoy a supportive workplace with opportunities for professional growth and development.
- Other info: Be part of a dynamic team focused on health and safety management.
- Why this job: Make a real difference in people's lives while enhancing your administrative skills.
- Qualifications: Experience in administration and strong organisational skills are essential.
The predicted salary is between 36000 - 60000 € per year.
Line management of administrative staff and non-clinical interns and volunteers.
Providing and managing all aspects of frontline clinical administration, to include referrals, appointments, outcome measures, enquiries, interpreting services, supporting therapists and service users.
Office management, e.g. ordering supplies.
Troubleshooting routine IT issues and liaising with the IT support contractors.
Ensuring the smooth administration of data collection (including regular service user outcome measures), data cleaning and inputting, and production of reports.
Supporting the implementation of new data systems.
Participating in income generation, including management of private therapy room bookings, administrative support of funding applications and of Trustee fundraisers, in consultation with Line Manager.
Managing staff and volunteer induction, including systems training, ensuring that Open Doors policies and procedures are up to date.
Ensuring that Open Door maintains a therapeutic physical environment and that spaces are set up as needed for different purposes.
Human resources administration, e.g. processing requests for annual leave.
Supporting external relations, which may include assisting in the production of media and organising events; monitoring and updating the website and social media feeds.
Support for the good governance of Open Door, including the Board of Trustees and external regulation, providing administrative support as necessary.
Ensuring administrative processes evolve in line with best practice and technological development to optimise efficiency and user experience.
Being active in the maintenance of the organisation's facilities and resources.
Contributing to the health and safety management of the organisation.
Ensuring the facilities are neat, tidy and welcoming at all times.
Open Door currently uses a patient management software package called Clinic Office, and Office 365 applications. The post holder is expected to be proficient in the use of Microsoft Word and Excel. Experience using Copilot or other AI applications and SharePoint would be advantageous, but training will be provided for Clinic Office and SharePoint as appropriate.
This is not an exhaustive list of duties and responsibilities, and the post holder may be required to undertake other duties which fall within the grade of the job, in discussion with their Line Manager. This job description may be reviewed in the light of changing service requirements; any such changes will be discussed with the post holder.
The post holder is required to comply with Open Door's policies, procedures and guidelines, including those related to Equal Opportunities, Health and Safety, Environmental, Complaints, Child Protection, Safeguarding Vulnerable Adults, Information Governance and Disciplinary and Grievance.
All information concerning clients and staff must be treated as strictly confidential at all times.
Senior Clinical Administrator in Plymouth employer: Open Door
Open Door is an exceptional employer that prioritises a supportive and collaborative work culture, fostering professional growth through comprehensive training and development opportunities. Located in a vibrant community, we offer a meaningful role where you can make a real difference in the lives of service users while enjoying a welcoming environment that values teamwork and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Clinical Administrator in Plymouth
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector, especially those who might know about openings for Senior Clinical Administrators. A friendly chat can sometimes lead to opportunities that aren't even advertised.
✨Tip Number 2
Prepare for interviews by researching the organisation thoroughly. Understand their values and how they align with your experience in clinical administration. This will help you tailor your responses and show you're genuinely interested in the role.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable discussing your skills in managing administrative tasks and supporting clinical teams. The more you practice, the more confident you'll feel.
✨Tip Number 4
Don't forget to apply through our website! We love seeing applications directly from candidates who are excited about joining us. Plus, it gives you a chance to showcase your enthusiasm for the role right from the start.
We think you need these skills to ace Senior Clinical Administrator in Plymouth
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in clinical administration. We want to see how your skills align with the specific responsibilities mentioned in the job description.
Showcase Your Management Skills:Since this role involves line management, don’t forget to mention any previous experience you have in managing teams or volunteers. We love seeing examples of how you've supported others in a professional setting.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences stand out without unnecessary fluff.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Open Door
✨Know Your Stuff
Make sure you’re familiar with the job description and the specific responsibilities listed. Brush up on your knowledge of patient management software like Clinic Office and Office 365 applications, as well as any relevant experience with AI tools. This will show that you’re not just a good fit for the role but also genuinely interested in the work.
✨Showcase Your Leadership Skills
As a Senior Clinical Administrator, you'll be managing staff and volunteers. Prepare examples of how you've successfully led teams or managed projects in the past. Think about challenges you faced and how you overcame them, as this will demonstrate your capability to handle line management effectively.
✨Be Ready to Discuss Data Management
Since the role involves data collection and reporting, be prepared to talk about your experience with data management processes. Bring examples of how you've ensured data accuracy and efficiency in previous roles. This will highlight your attention to detail and commitment to best practices.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the current challenges they face, or how they envision the role evolving. This shows your enthusiasm for the position and helps you gauge if it’s the right fit for you.
