Open Awards is hiring a Customer Support & Training Advisor to join our growing operations team. You will be the first point of call for providers’ questions and concerns, delivering exceptional service via email, phone, training sessions, and webinars.
You will also devise and monitor provider training, work with senior staff to update procedures, and contribute to continuous improvement across Open Awards systems to meet regulatory needs.
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Provider Support & Training Advisor in Liverpool employer: Open Awards
Open Awards is an exceptional employer dedicated to transforming lives through education, offering a supportive and collaborative work culture in Liverpool. As a not-for-profit charity, we prioritise employee growth with opportunities for professional development and flexible working arrangements, ensuring that our team can thrive while making a meaningful impact in the education sector.