Role Compliance and Investigations Officer
£30,660 per annum
We’re hiring a Compliance and Investigations Officer to help maintain the fairness and quality of our qualifications and assessments.
In this new role, you’ll lead on reviewing applications for reasonable adjustments, errors and incidents to ensure that decisions are fair, evidence-based, timely, clearly recorded and made in line with our policies and regulatory requirements.
You’ll play an important part in protecting learners and ensuring consistency in the investigations we undertake and making sure that our processes where learners need extra support are clear and consistently understood and implemented.
This is an excellent opportunity for someone with experience in compliance, quality assurance or assessment who enjoys solving problems and improving processes.
Functions of the post:
- To review, assess and make recommendations or decisions on applications for reasonable adjustments in line with Open Awards policies, regulatory requirements and equality duties.
- To ensure reasonable adjustment decisions maintain the validity, reliability and integrity of assessments while supporting fair access for learners.
- To investigate errors, allegations of maladministration, malpractice, assessment irregularities and other incidents affecting assessment delivery or learner outcomes.
- To produce clear investigation records, findings and recommendations, including corrective and preventative actions where required.
- To identify trends and risks to propose and implement effective improvements.
The closing date for applications for the post is 12:00 on Friday 16 th October 2026.
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Compliance and Investigations Officer in Liverpool employer: Open Awards
Open Awards is an exceptional employer dedicated to transforming lives through education, offering a supportive and collaborative work culture in Liverpool. As a not-for-profit charity, we prioritise employee growth with opportunities for professional development and flexible working arrangements, ensuring that our team can thrive while making a meaningful impact in the education sector.
