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- Tasks: Support daily operations, coordinate logistics, and ensure client satisfaction.
- Company: Bespoke electronic security company with a family-run vibe.
- Benefits: 23 days holiday plus your birthday, pension, remote work options, and annual bonuses.
- Other info: Great career progression opportunities in a supportive team.
- Why this job: Join a dynamic team and make a real impact in a fast-paced environment.
- Qualifications: 2+ years in admin or operations, strong communication skills, and attention to detail.
The predicted salary is between 30000 - 35000 £ per year.
We are a bespoke electronic security company working predominantly in central London, looking for a dynamic operations person who can support the business. The Operations Co-Ordinator plays a vital role in ensuring the smooth and efficient day-to-day operations of the company. This position supports various departments, coordinates logistics and resources, and ensures deadlines and operational goals are met. The ideal candidate is detail-oriented, proactive, and thrives in a fast-paced environment.
Main Responsibilities:
- Day to day operations: Working directly for the Head of Operations, you will assist in the day-to-day operational aspects of the business, including answering telephone calls and emails in a courteous manner, providing support for all clients, and running the service desk for all clients.
- Planned preventative maintenance: Manage regular pre-planned visits to inspect security systems, including contract management, client liaison, reporting & documentation, team support, and working with 3rd party contractors.
- Opem Control: Oversee the control room that monitors installations outside of normal working hours, including investigation of high levels of alarms, working alongside the Head of Operations to minimise alarms, and ensuring clients follow procedures to limit false alarms.
Required Skills/Abilities:
- Strong communication skills
- Computer literate
- Good interpersonal skills to liaise with customers
- Ability to deal tactfully and effectively with a wide range of people
- Be prepared to work with minimum supervision or as part of a team
- 2+ years of experience in an administrative, operations, or project coordination role
- Excellent organizational and time management skills
- Analytical mindset and problem-solving capabilities
- Ability to multitask and work independently under pressure
- High level of accuracy and attention to detail
What you get from working with Opem:
- 23 days holiday plus your birthday (and £50 voucher to enjoy on the day), and all normal statutory days
- Company pension
- Working from home on a Friday when fully trained and potential to work from home further
- Free parking in the office
- Annual bonus scheme
- A group of people that want to inspire you to do great things and progress within the business
Salary: £30,000 - £35,000 pa
Operations Co-ordinator employer: Opem
Contact Detail:
Opem Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Co-ordinator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how you can contribute to their operations. This will help you stand out as someone who genuinely cares about the role.
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your problem-solving skills.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and show your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace Operations Co-ordinator
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Operations Co-Ordinator role. Highlight your relevant experience and skills that match the job description, like your organisational abilities and communication skills. We want to see how you can fit into our family-run business!
Show Off Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We love candidates who can think on their feet and come up with solutions, especially in a fast-paced environment like ours. Let us know how you’ve spun those plates before!
Be Professional Yet Personable: While we appreciate a friendly tone, remember to keep it professional. Your written application should reflect your ability to communicate effectively with clients and colleagues alike. Show us your personality while keeping it respectful and courteous!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and let us know why you’d be a great fit!
How to prepare for a job interview at Opem
✨Know the Company Inside Out
Before your interview, take some time to research the company thoroughly. Understand their services, values, and recent projects. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Organisational Skills
As an Operations Co-ordinator, you'll need to demonstrate strong organisational abilities. Prepare examples from your past experiences where you've successfully managed multiple tasks or projects simultaneously. This will highlight your capability to 'spin many plates' as mentioned in the job description.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle pressure. Think of scenarios where you've had to deal with difficult clients or tight deadlines. Practising these responses will help you articulate your thought process clearly during the interview.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask the interviewer. Inquire about the team dynamics, the challenges they face, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.