At a Glance
- Tasks: Service and maintain cutting-edge CCTV and access control systems across Central London.
- Company: Join Opem, a bespoke electronic security provider with a client-focused culture.
- Benefits: Enjoy 23 days holiday plus your birthday, company vehicle, and annual bonuses.
- Other info: Flexible working arrangements and opportunities for career progression.
- Why this job: Make a real impact by ensuring safety and security for clients in a dynamic environment.
- Qualifications: 5+ years experience in CCTV and access control systems; ECS card required.
The predicted salary is between 40000 - 50000 € per year.
Opem are a bespoke electronic security provider based in central London. We are looking for someone with an entrepreneurial flare and laser sharp customer focus at their core to join our team. The most important aspect of this role is to find a person who will fit with our company ethics, beliefs and having the client at the centre of our service offering.
We are seeking an experienced CCTV and Access Control Engineer to service, maintain, and troubleshoot a range of security systems for our clients in central London. The successful candidate will carry out routine maintenance, fault diagnosis, and corrective repairs on CCTV (analogue/IP/Digital), IP cameras, NVRs/DVRs, and access control systems (readers, controllers, door hardware, intercoms). This role focuses on delivering reliable, secure, and compliant systems to protect people and assets while providing excellent client service.
Key Responsibilities- Perform planned preventive maintenance and reactive servicing on CCTV and access control systems across multiple sites in Central London.
- Fault finding, diagnostics, repairs, and component replacement of cameras, switches, cabling, NVR/DVRs, readers, locks, power supplies, and related peripherals.
- Commission minor system changes and assist with small-scale installations/upgrade works as required.
- Maintain accurate service records, call logs, and movement of stock; log all faults and actions in the maintenance management system.
- Liaise with clients to diagnose issues, provide practical solutions, and minimise disruption to operations.
- Configure and manage access rights, user credentials, door schedules, and alarm integration as needed.
- Support basic network configuration (IP addressing, VLANs, port forwards) where applicable.
- Ensure all tools, equipment, and vehicles are maintained and compliant with safety standards.
- Contribute to continuous improvement by identifying recurring issues and suggesting service enhancements.
- 5+ years of hands-on experience servicing CCTV and access control systems, preferably with a security integrator.
- Hands-on experience with IP CCTV, NVRs/DVRs, surveillance cameras, door entry systems, readers (proximity, smart cards, biometrics), and related peripherals.
- Basic networking knowledge (IP addressing, switches, VLANs, remote access) and familiarity with standard security software/maintenance tools.
- Electrical/electronic or security systems background; higher education in Electronics/Engineering or equivalent practical experience.
- Must have an ECS card.
- Ability to obtain or maintain DBS (Disclosure and Barring Service) clearance as a requirement of NSI Nacoss Gold certification.
- Troubleshooting and problem-solving mindset with a methodical approach to diagnostics.
- Strong customer service and communication skills; ability to explain technical issues to non-technical clients.
- Detail-oriented with excellent organizational and time-management abilities.
- Ability to work independently and as part of a team; comfortable working in dynamic, client-facing environments.
- Basic documentation and reporting capabilities; experience with maintenance management systems is a plus.
- 23 days holiday plus your birthday (and £50 voucher to enjoy on the day). And all normal statutory days.
- Phone and iPad.
- Company pension.
- Annual bonus scheme.
- Company vehicle or allowance. As this role is mainly in zone 1 then we are flexible on someone getting a train into London and using public transport and Opem will cover all costs.
- A group of people that want to inspire you to do great things and progress within the business.
- NO CALL OUT ROTAS.
CCTV & Access Control Service & Maintenance Engineer in Northampton employer: Opem
Opem is an exceptional employer located in the heart of Central London, offering a dynamic work environment that prioritises client satisfaction and employee growth. With a strong focus on teamwork and innovation, employees enjoy generous benefits such as 23 days of holiday plus their birthday, a company vehicle or allowance, and a supportive culture that encourages professional development without the stress of call-out rotas. Join us to be part of a passionate team dedicated to delivering top-notch security solutions while enjoying the vibrant atmosphere of London.
StudySmarter Expert Advice🤫
We think this is how you could land CCTV & Access Control Service & Maintenance Engineer in Northampton
✨Tip Number 1
Network like a pro! Attend industry events or local meetups related to CCTV and access control. It's a great way to meet potential employers and show off your passion for the field.
✨Tip Number 2
Showcase your skills! Create a portfolio of your past projects, including any troubleshooting or installations you've done. This will help you stand out when chatting with potential employers.
✨Tip Number 3
Don’t be shy about reaching out! If you see a company you like, drop them a message on LinkedIn or their website. Express your interest in working with them and highlight how you can add value.
✨Tip Number 4
Apply through our website! We love seeing candidates who take the initiative. Plus, it gives you a chance to showcase your enthusiasm for the role right from the start.
We think you need these skills to ace CCTV & Access Control Service & Maintenance Engineer in Northampton
Some tips for your application 🫡
Show Your Experience:Make sure to highlight your hands-on experience with CCTV and access control systems. We want to see how your background aligns with the role, so don’t hold back on those details!
Tailor Your Application:Take a moment to customise your application for us. Use the job description as a guide and reflect our company values in your writing. It’ll show us you’re genuinely interested in joining our team.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate straightforward communication, especially when it comes to technical skills and experiences.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Opem
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of CCTV and access control systems. Be ready to discuss specific technologies you've worked with, like IP cameras and NVRs. The more you can demonstrate your hands-on experience, the better you'll connect with the interviewers.
✨Showcase Your Customer Service Skills
Since this role is all about client focus, prepare examples of how you've successfully resolved customer issues in the past. Think of situations where you diagnosed problems and provided practical solutions, as this will highlight your ability to keep clients happy.
✨Demonstrate Your Problem-Solving Mindset
Be ready to tackle some hypothetical troubleshooting scenarios during the interview. Practice explaining your thought process clearly and methodically, as this will show that you have the right mindset for diagnosing and fixing issues on the job.
✨Familiarise Yourself with Company Values
Research Opem's company ethics and beliefs before the interview. Understanding their focus on client service and continuous improvement will help you align your answers with what they value, making you a more attractive candidate.
