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- Tasks: Support daily operations, coordinate logistics, and ensure client satisfaction.
- Company: Bespoke electronic security company with a family-run vibe.
- Benefits: 23 days holiday plus your birthday, pension, remote work options, and annual bonuses.
- Other info: Great career progression opportunities in a supportive team.
- Why this job: Join a dynamic team and make a real impact in a fast-paced environment.
- Qualifications: 2+ years in admin or operations, strong communication, and multitasking skills.
The predicted salary is between 30000 - 35000 £ per year.
We are a bespoke electronic security company working predominantly in central London, looking for a dynamic operations person who can support the business. The Operations Co-Ordinator plays a vital role in ensuring the smooth and efficient day-to-day operations of the company. This position supports various departments, coordinates logistics and resources, and ensures deadlines and operational goals are met. The ideal candidate is detail-oriented, proactive, and thrives in a fast-paced environment.
Main Responsibilities
- Day to day operations: Working directly for the Head of Operations, you will assist in the day-to-day operational aspects of the business, including:
- Make sure all telephone calls and emails are answered in good time and in a courteous manner.
- Providing support for all our clients both internal and external.
- Running the service desk for all clients.
- 1st line of support for client requests.
- Providing client proposals as and when required.
- To actively comply with and promote all working policies and procedures.
- Contract Management: Ensure that all terms of security contracts are being met, including staffing levels, service quality, and compliance with our agreed standards.
- Client Liaison: Contacting clients and booking in PPM’s, managing completion and sending out all relevant documents to clients, and producing any remedials proposals for replacement equipment.
- Reporting & Documentation: Reporting back to the manager team weekly about the current status of PPM’s and that we are hitting our targets.
- Team support: Working with the Head of Operations to allocate the correct engineer to each individual PPM.
- 3rd Party contractors: Work with contractors to ensure they are performing to the high standards set by Opem.
- Investigation of high levels of alarms in a particular building.
- Working alongside our Head of Operations to keep alarms to a minimum.
- Working with clients to ensure they follow procedures to limit the number of false alarms each night.
Required Skills/Abilities
- Strong communication skills
- Computer literate
- Good interpersonal skills to liaise with customers
- Ability to deal tactfully and effectively with a wide range of people
- Be prepared to work with minimum supervision or as part of a team
- 2+ years of experience in an administrative, operations, or project coordination role
- Excellent organizational and time management skills
- Strong communication and interpersonal abilities
- Analytical mindset and problem-solving capabilities
- Ability to multitask and work independently under pressure
- High level of accuracy and attention to detail
What you get from working with Opem
- 23 days holiday plus your birthday (and £50 voucher to enjoy on the day) and all normal statutory days.
- Company pension
- Working from home on a Friday when fully trained and potential to work from home further.
- Free parking in the office.
- Annual bonus scheme.
- A group of people that want to inspire you to do great things and progress within the business.
Salary £30,000 - £35,000 pa
Operations Co-ordinator in Milton Keynes employer: Opem
Contact Detail:
Opem Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Co-ordinator in Milton Keynes
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how you can contribute to their operations. This will help you stand out as someone who genuinely cares about being part of their team.
✨Tip Number 3
Practice your communication skills! As an Operations Co-ordinator, you'll need to liaise with various teams and clients. Role-play common scenarios with friends or family to boost your confidence and refine your responses.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Operations Co-ordinator in Milton Keynes
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We want to see that you're excited about the opportunity to join our family-run business and contribute to our operations.
Tailor Your CV: Make sure your CV highlights relevant experience that aligns with the Operations Co-Ordinator role. We love seeing how your skills can help us keep things running smoothly, so don’t hold back on showcasing your organisational prowess!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure you communicate your qualifications and experiences effectively without unnecessary fluff.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in our operations team!
How to prepare for a job interview at Opem
✨Know the Company Inside Out
Before your interview, take some time to research the company thoroughly. Understand their services, values, and recent projects. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Organisational Skills
As an Operations Co-ordinator, you'll need to juggle multiple tasks. Prepare examples from your past experiences where you've successfully managed various responsibilities. Highlight your ability to stay organised and meet deadlines, as this is crucial for the role.
✨Demonstrate Strong Communication Abilities
Since the role involves liaising with clients and team members, be ready to discuss how you handle communication. Share specific instances where your communication skills made a difference, whether it was resolving a client issue or coordinating with colleagues.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the company's operations, team dynamics, and future goals. This shows that you're engaged and eager to understand how you can contribute to their success.