At a Glance
- Tasks: Service and maintain cutting-edge CCTV and access control systems across Central London.
- Company: Join Opem, a bespoke electronic security provider with a focus on client satisfaction.
- Benefits: Enjoy 23 days holiday, a birthday voucher, company vehicle, and annual bonuses.
- Other info: No call-out rotas and flexible transport options covered by the company.
- Why this job: Make a real impact in security while working in a dynamic, client-focused environment.
- Qualifications: 5+ years experience in CCTV and access control systems; ECS card required.
The predicted salary is between 40000 - 50000 € per year.
Opem are a bespoke electronic security provider based in central London. We are looking for someone with an entrepreneurial flare and laser sharp customer focus at their core to join our team. The most important aspect of this role is to find a person who will fit with our company ethics, beliefs and having the client at the centre of our service offering.
We are seeking an experienced CCTV and Access Control Engineer to service, maintain, and troubleshoot a range of security systems for our clients in central London. The successful candidate will carry out routine maintenance, fault diagnosis, and corrective repairs on CCTV (analogue/IP/Digital), IP cameras, NVRs/DVRs, and access control systems (readers, controllers, door hardware, intercoms). This role focuses on delivering reliable, secure, and compliant systems to protect people and assets while providing excellent client service.
Key Responsibilities
- Perform planned preventive maintenance and reactive servicing on CCTV and access control systems across multiple sites in Central London.
- Fault finding, diagnostics, repairs, and component replacement of cameras, switches, cabling, NVR/DVRs, readers, locks, power supplies, and related peripherals.
- Commission minor system changes and assist with small-scale installations/upgrade works as required.
- Maintain accurate service records, call logs, and movement of stock; log all faults and actions in the maintenance management system.
- Liaise with clients to diagnose issues, provide practical solutions, and minimise disruption to operations.
- Configure and manage access rights, user credentials, door schedules, and alarm integration as needed.
- Support basic network configuration (IP addressing, VLANs, port forwards) where applicable.
- Ensure all tools, equipment, and vehicles are maintained and compliant with safety standards.
- Contribute to continuous improvement by identifying recurring issues and suggesting service enhancements.
Qualifications & Experience
- 5+ years of hands-on experience servicing CCTV and access control systems, preferably with a security integrator.
- Hands-on experience with IP CCTV, NVRs/DVRs, surveillance cameras, door entry systems, readers (proximity, smart cards, biometrics), and related peripherals.
- Basic networking knowledge (IP addressing, switches, VLANs, remote access) and familiarity with standard security software/maintenance tools.
- Electrical/electronic or security systems background; higher education in Electronics/Engineering or equivalent practical experience.
- Must have an ECS card.
- Ability to obtain or maintain DBS (Disclosure and Barring Service) clearance as a requirement of NSI Nacoss Gold certification.
Desired Skills
- Troubleshooting and problem-solving mindset with a methodical approach to diagnostics.
- Strong customer service and communication skills; ability to explain technical issues to non-technical clients.
- Detail-oriented with excellent organizational and time-management abilities.
- Ability to work independently and as part of a team; comfortable working in dynamic, client-facing environments.
- Basic documentation and reporting capabilities; experience with maintenance management systems is a plus.
What you get from working with Opem
- 23 days holiday plus your birthday (and £50 voucher to enjoy on the day). And all normal statutory days.
- Phone and iPad.
- Company pension.
- Annual bonus scheme.
- Company vehicle or allowance. As this role is mainly in zone 1 then we are flexible on someone getting a train into London and using public transport and Opem will cover all costs.
- A group of people that want to inspire you to do great things and progress within the business.
- NO CALL OUT ROTAS.
CCTV & Access Control Service & Maintenance Engineer in Milton Keynes employer: Opem
At Opem, we pride ourselves on being a leading bespoke electronic security provider in the heart of Central London, offering a dynamic work environment that fosters innovation and customer-centric service. Our commitment to employee growth is evident through our supportive culture, competitive benefits including 23 days holiday plus your birthday, and a focus on work-life balance with no call-out rotas. Join us to be part of a passionate team dedicated to delivering top-notch security solutions while enjoying the perks of working in one of the world's most vibrant cities.
StudySmarter Expert Advice🤫
We think this is how you could land CCTV & Access Control Service & Maintenance Engineer in Milton Keynes
✨Tip Number 1
Network like a pro! Attend industry events, join online forums, and connect with professionals in the CCTV and access control field. The more people you know, the better your chances of landing that dream job.
✨Tip Number 2
Show off your skills! If you’ve got hands-on experience, consider creating a portfolio or a video showcasing your troubleshooting and maintenance work. This can really set you apart from other candidates.
✨Tip Number 3
Tailor your approach! When reaching out to potential employers, mention specific projects or experiences that align with their needs. This shows you’ve done your homework and are genuinely interested in their company.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications directly from candidates who are excited about joining our team. Plus, it gives us a chance to see your enthusiasm right from the start!
We think you need these skills to ace CCTV & Access Control Service & Maintenance Engineer in Milton Keynes
Some tips for your application 🫡
Show Your Experience:Make sure to highlight your hands-on experience with CCTV and access control systems. We want to see how your background aligns with the role, so don’t hold back on those details!
Tailor Your Application:Take a moment to customise your application for us. Use the job description as a guide and reflect our company values in your writing. It’ll show us you’re genuinely interested in joining our team.
Be Clear and Concise:When detailing your skills and experiences, keep it straightforward. We appreciate clarity, so avoid jargon unless it’s relevant. Remember, we want to understand your qualifications at a glance!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Opem
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of CCTV and access control systems. Be ready to discuss specific technologies you've worked with, like IP cameras and NVRs. This will show that you're not just familiar with the basics but can also dive deep into technical discussions.
✨Showcase Your Customer Service Skills
Since client focus is key for this role, prepare examples of how you've successfully resolved customer issues in the past. Think about times when you had to explain complex technical problems to non-technical clients and how you made them feel at ease.
✨Demonstrate Problem-Solving Abilities
Be ready to tackle hypothetical scenarios during the interview. Practice articulating your thought process when diagnosing faults or troubleshooting issues. This will highlight your methodical approach and reassure them that you can handle real-world challenges.
✨Align with Company Values
Research Opem's company culture and values. During the interview, express how your personal ethics align with theirs, especially regarding client service and continuous improvement. This connection can make a big difference in how they perceive your fit within the team.
