At a Glance
- Tasks: Lead a diverse team to deliver top-notch healthcare services and improve patient outcomes.
- Company: Join AM Healthcare Group, dedicated to enhancing lives through innovative mobility solutions.
- Benefits: Enjoy a competitive salary, generous holiday allowance, and enhanced family leave.
- Other info: We value diversity and welcome applications from all backgrounds.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in management and strong communication skills are essential.
The predicted salary is between 40000 - 50000 £ per year.
We have an exciting opportunity for an experienced Operations Manager with a healthcare background to join our team in Roehampton. The ideal candidate will play a key role in leading our prosthetic & orthotic clinical, technical and admin teams in order to deliver a safe, effective and patient centred service to NHS patients. This is a broad role with a large team, the role holder will have the responsibility for excellent service delivery to patients and our NHS partners, which comprises of clinical service delivery alongside on-site manufacturing of patient devices.
Key Responsibilities:
- To develop, manage & oversee the running of the Opcare centre to ensure the service achieves strategic goals, KPIs and operates within financial budgets & targets.
- Management of a large diverse team in line with company processes.
- Develop and maintain a workforce plan which ensures that the business has the right levels of flexible, multi-skilled and experienced staff to meet the business requirements at present and for the foreseeable future looking at succession plans and the capacity for growth.
- Attend and lead customer review meetings and ensure that all customers reporting requirements are met.
- Deliver a service which scores high on customer satisfactory surveys and delivers excellence in patient outcomes.
- Evaluate service performance by gathering, analysing and interpreting data and metrics and utilise this data to identify areas for improvement and implement these improvements.
Skills and Experience:
- Demonstrated experience in a customer facing, management role.
- Demonstrable strong management and leadership skills.
- Excellent organisational and leadership abilities.
- Outstanding communication and people skills.
- Working knowledge of data analysis and performance/operation metrics.
- History of building and maintaining excellent working relationships both internally and externally.
- Previous experience of in working in an environment regulated by the CQC and its requirements.
Qualifications:
- No formal qualifications are required for this post however a qualification in Business or Leadership & Management is desirable.
What we Offer:
- Competitive market salary
- Incremental holiday allowance starting at 35 days, up to 41 days (inclusive of bank holidays)
- Death in Service (3x basic salary)
- Refer a Friend incentive scheme
- Enhanced Family Leave/Pay
Why Join Us?
At AM Healthcare Group, we are dedicated to enhancing the lives of individuals who rely on mobility and accessibility solutions. As an international group of companies, we provide innovative products and services that make a real difference in people’s daily lives.
We are proud to be an equal opportunities employer with a firm commitment to diversity and inclusion across all areas of our organisation. As a Disability Confident Employer, we actively welcome applications from individuals of all abilities. If you require any support or adjustments during the recruitment process, please do not hesitate to get in touch.
We are also a proud signatory of the Armed Forces Covenant, and we encourage applications from veterans, reservists, and members of the wider armed forces community.
Please note that applicants must have the right to work in the UK at the time of application. Unfortunately, we are unable to provide visa sponsorship for this role.
Location: Roehampton (Queen Marys Hospital) 21 Nuffield Way, Abingdon, Oxfordshire, OX14 1RL, United Kingdom
Operations Manager – Roehampton (Queen Marys Hospital) employer: Opcare Limited
At AM Healthcare Group, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that prioritises employee well-being and professional growth. Located in Roehampton, our Operations Manager role provides the opportunity to lead a diverse team dedicated to delivering high-quality patient care, with generous benefits including up to 41 days of holiday and a commitment to diversity and inclusion. Join us to make a meaningful impact in the healthcare sector while enjoying a fulfilling career path in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager – Roehampton (Queen Marys Hospital)
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector, especially those who might know about opportunities at Queen Mary's Hospital. A friendly chat can sometimes lead to a foot in the door.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their mission in providing patient-centred services and think of examples from your experience that align with this. We want to see how you can contribute!
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss how you've managed diverse teams and improved service delivery in previous roles. We love hearing about your successes and how you can bring that to our team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our team at AM Healthcare Group.
We think you need these skills to ace Operations Manager – Roehampton (Queen Marys Hospital)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Operations Manager role. Highlight your experience in healthcare management and any relevant skills that match the job description. We want to see how you can lead our teams effectively!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background aligns with our mission at AM Healthcare Group. Let us know what makes you the perfect fit!
Showcase Your Leadership Skills:Since this role involves managing a large team, be sure to highlight your leadership experience. Share examples of how you've successfully led teams in the past and improved service delivery. We love to see strong management skills!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Opcare Limited
✨Know Your Stuff
Make sure you understand the ins and outs of the role. Familiarise yourself with the responsibilities of an Operations Manager in a healthcare setting, especially around service delivery and team management. Brush up on relevant metrics and KPIs that are crucial for success in this position.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a diverse team. Highlight how you managed challenges, improved service delivery, or enhanced patient outcomes. This will demonstrate your capability to lead effectively in a busy environment like Queen Mary's Hospital.
✨Data is Your Friend
Since the role involves evaluating service performance through data analysis, be ready to discuss how you've used data to drive improvements in previous roles. Bring specific examples of metrics you've tracked and how they influenced decision-making.
✨Engage with Their Values
Research AM Healthcare Group's commitment to diversity, inclusion, and patient care. Be prepared to discuss how your values align with theirs and how you can contribute to their mission of enhancing lives through mobility solutions. This shows you're not just looking for a job, but a place where you can make a difference.
