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- Tasks: Repair and maintain wheelchairs, providing top-notch service to patients in their homes and communities.
- Company: Join AM Healthcare Group, a leader in mobility solutions with a commitment to diversity.
- Benefits: Enjoy competitive salary, generous holiday allowance, and professional development opportunities.
- Why this job: Make a real difference in people's lives while gaining hands-on engineering experience.
- Qualifications: Previous engineering experience preferred; strong communication and practical skills are essential.
- Other info: Flexible working environment with a supportive team and career growth potential.
The predicted salary is between 30000 - 42000 £ per year.
We have an exciting opportunity for an organised and highly motivated Field Service Engineer to join our team in Leicester. The successful applicant will deliver the highest standards of field service support to our Patients, including repairing, servicing and maintaining wheelchairs both in our dedicated workshop and out in the field; whilst ensuring field service administration requirements are up to date and maintained at all times.
Key Responsibilities:
- Assess and diagnose faults on wheelchairs (both manual and powered) and undertake appropriate repairs, adjustments and fitting of wheelchair components/accessories in the patient’s home/community/school to ensure that the equipment is functional and safe for patient use under instruction from Senior Clinical/Technician colleagues.
- Carry out basic programming/diagnostics of powered wheelchairs.
- Load and unload equipment, checking equipment prior to fittings and monitoring van stock.
- Partake in the out of hours emergency repair service.
- Undertake administration tasks to support the clinical and technical teams.
Skills and Experience:
- Previous experience working within an engineering or mechanical role.
- Excellent customer service with a high level of professionalism and diplomacy.
- Clear, confident communicator with the ability to collaborate effectively across teams to build positive working relationships.
- Strong practical abilities, to enable safe use of a range of basic tools.
- Physically fit to meet the demands of role, including manual handling.
- A willingness to learn.
- Experience working with wheelchairs in a technical capacity.
Qualifications:
- No formal qualifications are required for this role; however ideal candidates will have a good standard of literacy and numeracy.
- Qualifications obtained in an engineering or mechanical role are advantageous but not essential.
- A full UK driving licence.
- The ability to undertake an Enhanced Disclosure Barring Service (DBS) check.
What we Offer:
- Competitive market salary.
- Incremental holiday allowance starting at 35 days, increasing to 41 days with length of service (inclusive of bank holidays).
- Death in Service Benefit (3x basic salary).
- Refer a Friend incentive scheme.
- Enhanced Family Leave/Pay.
- Continuing professional development and training opportunities.
- Use of a Company van.
Why Join Us?
At AM Healthcare Group, we are dedicated to enhancing the lives of individuals who rely on mobility and accessibility solutions. As an international group of companies, we provide innovative products and services that make a real difference in people’s daily lives. We are proud to be an equal opportunities employer with a firm commitment to diversity and inclusion across all areas of our organisation. As a Disability Confident Employer, we actively welcome applications from individuals of all abilities. If you require any support or adjustments during the recruitment process, please do not hesitate to get in touch. We are also a proud signatory of the Armed Forces Covenant, and we encourage applications from veterans, reservists, and members of the wider armed forces community. Please note that applicants must have the right to work in the UK at the time of application. Unfortunately, we are unable to provide visa sponsorship for this role.
Field Service Engineer – Leicester employer: Opcare Limited
Contact Detail:
Opcare Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer – Leicester
✨Tip Number 1
Network like a pro! Reach out to your connections in the engineering field, especially those who might know about opportunities at AM Healthcare Group. A friendly chat can sometimes lead to a job offer before it even gets advertised!
✨Tip Number 2
Show off your skills! If you’ve got experience with wheelchairs or similar equipment, don’t be shy about it. Bring examples of your work or even a portfolio to interviews to demonstrate your hands-on abilities.
✨Tip Number 3
Be ready for practical tests! For a Field Service Engineer role, you might be asked to demonstrate your problem-solving skills on the spot. Brush up on your technical knowledge and be prepared to tackle some real-life scenarios.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest job openings there, so keep an eye out for new opportunities!
We think you need these skills to ace Field Service Engineer – Leicester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Field Service Engineer role. Highlight any relevant experience you have with engineering or mechanical roles, especially if you've worked with wheelchairs before. We want to see how your skills match what we're looking for!
Show Off Your Communication Skills: Since this role involves working closely with patients and teams, it's crucial to showcase your communication skills. Use clear and confident language in your application to demonstrate that you can collaborate effectively and build positive relationships.
Highlight Your Practical Abilities: We’re looking for someone with strong practical abilities, so don’t forget to mention any hands-on experience you have with tools or repairs. If you've done any similar work in the past, let us know how you tackled those challenges!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Opcare Limited
✨Know Your Stuff
Make sure you brush up on your technical knowledge about wheelchairs, both manual and powered. Be ready to discuss any previous experience you've had in engineering or mechanical roles, especially if it relates to repairs or servicing. This will show that you're not just a good communicator but also technically savvy.
✨Showcase Your Customer Service Skills
Since this role involves working closely with patients, it's crucial to demonstrate your customer service abilities. Think of examples where you've provided excellent service or resolved issues effectively. This will highlight your professionalism and ability to build positive relationships.
✨Be Prepared for Practical Scenarios
Expect some practical questions or scenarios during the interview. They might ask how you would diagnose a fault or handle a specific repair situation. Practise articulating your thought process clearly, as this will showcase your problem-solving skills and practical abilities.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of your interview. This could be about the team dynamics, training opportunities, or the company’s approach to patient care. It shows your genuine interest in the role and helps you assess if the company is the right fit for you.
