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- Tasks: Support our Prosthetics and Orthotics team with patient service delivery and administration duties.
- Company: Join AM Healthcare Group, a leader in mobility and accessibility solutions.
- Benefits: Enjoy 35-41 days holiday, competitive salary, and enhanced family leave.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Strong organisational skills and previous admin experience, preferably in healthcare.
- Other info: We value diversity and welcome applications from all backgrounds.
The predicted salary is between 28800 - 43200 £ per year.
We have an exciting opportunity for an ambitious Administrator to join our Prosthetics and Orthotics team in Cambridge. This role will involve supporting the end-to-end service delivery requirements for our patients, including speedy and accurate response to referral and appointment management, order processing, support of clinicians within the service, reception and administration duties, ensuring accuracy of information and maintenance of department systems and processes.
Key Responsibilities
- Managing the reception area, ensuring it is clean, presentable, and secure (including visitor log and patient check-in).
- Acting as the positive first point of contact, greeting and welcoming all patients and visitors in a helpful and friendly manner.
- Handle patient and confidential information in line with Data Security policies.
- Book goods in/out, process orders, manage shipping, and handle slow-moving stock transfers.
- Take part in the annual stock take process.
- Monitor patient referral status in line with RTT pathways; close referrals and escape issues to clinicians and/or management.
Skills and Experience
- Excellent organisational and prioritisation skills, with the ability to multitask and work to tight deadlines.
- Strong written and verbal communication skills, including a professional telephone manner and effective people skills.
- Proficient in Microsoft Office applications, including Excel, Word, and Outlook; computer literate across general systems and willing to learn new in-house systems.
- Able to use own initiative while also being a collaborative and supportive team player.
- Previous experience in an administration/warehouse, stores administration or reception role.
- Order processing and data entry using IT systems.
- Previous work experience in a healthcare environment.
What we Offer
- Competitive market salary
- Incremental holiday allowance starting at 35 days, increasing to 41 days with length of service (inclusive of bank holidays)
- Death in Service (3x basic salary)
- Refer a Friend incentive scheme
- Enhanced Family Leave/Pay
Why Join Us?
At AM Healthcare Group, we are dedicated to enhancing the lives of individuals who rely on mobility and accessibility solutions. As an international group of companies, we provide innovative products and services that make a real difference in people’s daily lives. We are proud to be an equal opportunities employer with a firm commitment to diversity and inclusion across all areas of our organisation. As a Disability Confident Employer, we actively welcome applications from individuals of all abilities. If you require any support or adjustments during the recruitment process, please do not hesitate to get in touch. We are also a proud signatory of the Armed Forces Covenant, and we encourage applications from veterans, reservists, and members of the wider armed forces community. Please note that applicants must have the right to work in the UK at the time of application. Unfortunately, we are unable to provide visa sponsorship for this role.
Administrator – Cambridge employer: Opcare Limited
Contact Detail:
Opcare Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator – Cambridge
✨Tip Number 1
Get to know the company! Research AM Healthcare Group and their Prosthetics and Orthotics team. Understanding their mission and values will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role involves a lot of interaction with patients and colleagues, make sure you can articulate your thoughts clearly. Try mock interviews with friends or family to boost your confidence.
✨Tip Number 3
Show off your organisational skills! Prepare examples from your past experiences where you successfully managed multiple tasks or tight deadlines. This will demonstrate that you can handle the fast-paced environment of an administrator.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen on joining our team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Administrator – Cambridge
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience in administration and healthcare. We want to see how your skills match the key responsibilities listed in the job description!
Show Off Your Communication Skills: Since strong written and verbal communication is key for this role, ensure your application is clear and professional. We love a good story, so feel free to share examples of how you've effectively communicated in past roles.
Highlight Your Organisational Skills: This role requires excellent organisational abilities, so don’t shy away from showcasing your multitasking skills. We want to know how you manage your time and prioritise tasks, especially under tight deadlines.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get you on board with our amazing team!
How to prepare for a job interview at Opcare Limited
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of the Administrator role. Familiarise yourself with the key tasks like appointment management and order processing. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Organisational Skills
Since this role requires excellent organisational and prioritisation skills, prepare examples from your past experiences where you've successfully managed multiple tasks or tight deadlines. Be ready to discuss how you keep things organised, especially in a busy environment.
✨Practice Your Communication Skills
Strong written and verbal communication is crucial for this role. Practise answering common interview questions clearly and confidently. You might even want to role-play with a friend to refine your professional telephone manner and ensure you come across as friendly and approachable.
✨Demonstrate Team Spirit
This position requires a collaborative approach, so be prepared to talk about your experience working in teams. Share specific examples of how you've supported colleagues or contributed to team success, highlighting your ability to use your initiative while also being a team player.
