Director of Clinical Operations – National (hybrid, with travel as required) in Abingdon

We have an exciting opportunity for a Director of Clinical Operations to join our team. This fixed-term maternity cover position combines two distinct roles across Clinical Operations and Clinical Governance. The role holder will ensure effective operational delivery in line with strategic, contractual and regulatory requirements, while maintaining appropriate separation between clinical operational management aligned to the Group’s strategic plans and clinical governance oversight, ensuring that assurance processes remain objective and effective. The role reports directly to the Managing Director of Opcare, providing national leadership to drive consistency in service delivery, workforce development and implementation of key clinical programmes. It also provides independent oversight of clinical governance, patient safety, professional standards and regulatory compliance, ensuring robust frameworks are embedded and continuously improved.

Key Responsibilities:

• Provide national clinical operational leadership to ensure safe, effective and efficient service delivery aligned with contractual, regulatory and strategic requirements.
• Lead development, implementation and improvement of the standard operating model, including clinical processes, documentation and enabling technologies.
• Provide independent oversight of clinical governance, including patient safety incidents, investigations, audit schedules and compliance with regulatory requirements.
• Lead national service improvement, transformation initiatives and workforce development programmes, including competency frameworks, recruitment pathways and structured training.
• Act as the key liaison between clinical teams and enabling functions (operations, commercial, IT etc.) ensuring alignment between clinical delivery and commercial strategy.

Skills and Experience:

• Experience working across multi-site healthcare services at a national or regional level.
• Significant experience in leading large-scale service improvement and standardisation projects.
• Strong clinical governance and patient safety capability, with working knowledge of regulatory and assurance frameworks.
• Strong leadership, communication and analytical skills with the ability to interpret quality and performance data.
• Registration with a relevant healthcare professional body.
• Experience within specialist clinical services such as rehabilitation, prosthetics/orthotics or wheelchair services.
• Experience supporting mobilisation, transformation or integration of services.

Qualifications:

• Evidence of continuous professional development.
• Qualification or formal training in patient safety incident response.
• Training in audit methodology or quality improvement frameworks.

What we Offer:

• Competitive market salary
• Incremental holiday allowance starting at 33 days, increasing to 38 days with length of service (inclusive of bank holidays)
• Refer a Friend incentive scheme
• Enhanced Family Leave/Pay

Why Join Us?

At AM Healthcare Group, we are dedicated to enhancing the lives of individuals who rely on mobility and accessibility solutions. As an international group of companies, we provide innovative products and services that make a real difference in people’s daily lives. We are proud to be an equal opportunities employer with a firm commitment to diversity and inclusion across all areas of our organisation. As a Disability Confident Employer, we actively welcome applications from individuals of all abilities. If you require any support or adjustments during the recruitment process, please do not hesitate to get in touch. We are also a proud signatory of the Armed Forces Covenant, and we encourage applications from veterans, reservists, and members of the wider armed forces community. Please note that applicants must have the right to work in the UK at the time of application. Unfortunately, we are unable to provide visa sponsorship for this role.