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- Tasks: Act as a liaison with customers, handle inquiries, and ensure satisfaction.
- Company: Growing utilities engineering firm in Seacroft, UK.
- Benefits: Competitive pay of £25,000 plus benefits, including flexible hours.
- Why this job: Join a dynamic team and make a difference in customer support.
- Qualifications: Strong communication skills and customer service experience required.
- Other info: Work includes bank holidays and weekends, offering valuable experience.
The predicted salary is between 24000 - 26000 £ per year.
A growing utilities engineering firm in Seacroft, United Kingdom is seeking a Response Coordinator. The role involves acting as a liaison with customers, handling inquiries, and ensuring customer satisfaction.
Ideal candidates will have:
- Strong communication skills
- Experience in customer service
- Proficiency in MS Office
This position requires working bank holidays and weekends, offering competitive pay of £25,000 plus benefits.
Evening Response Coordinator – Customer Support employer: Opals Group
Contact Detail:
Opals Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Evening Response Coordinator – Customer Support
✨Tip Number 1
Make sure to research the company before your interview. Knowing their values and recent projects can help you tailor your responses and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since this role is all about liaising with customers, try role-playing common customer scenarios with a friend to boost your confidence.
✨Tip Number 3
Don’t forget to highlight your experience with MS Office during the interview. Bring examples of how you've used it in previous roles to solve problems or improve processes.
✨Tip Number 4
Apply through our website for the best chance of landing the job! We love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Evening Response Coordinator – Customer Support
Some tips for your application 🫡
Show Off Your Communication Skills: Since the role is all about liaising with customers, make sure your written application highlights your communication skills. Use clear and concise language to demonstrate how you can effectively handle inquiries and ensure customer satisfaction.
Tailor Your Experience: We want to see how your past experiences align with the Response Coordinator role. Don’t just list your previous jobs; explain how your customer service experience and proficiency in MS Office will help you excel in this position.
Be Genuine: Let your personality shine through in your application! We’re looking for someone who’s not just qualified but also a good fit for our team. Share a bit about why you’re passionate about customer support and what makes you excited about this role.
Apply Through Our Website: To make sure your application gets to us quickly and efficiently, apply directly through our website. It’s the best way to ensure we see your application and can get back to you as soon as possible!
How to prepare for a job interview at Opals Group
✨Know Your Customer Service Basics
Brush up on your customer service principles before the interview. Be ready to discuss how you handle difficult customers and ensure satisfaction, as this role is all about being the go-to person for inquiries.
✨Show Off Your Communication Skills
Since strong communication is key for this position, practice articulating your thoughts clearly. Consider doing mock interviews with a friend to refine your responses and ensure you come across as approachable and professional.
✨Familiarise Yourself with MS Office
Make sure you're comfortable using MS Office tools, especially Excel and Word. You might be asked about your experience with these applications, so having specific examples of how you've used them in past roles can really set you apart.
✨Be Ready for Flexible Working Questions
This role requires working bank holidays and weekends, so be prepared to discuss your availability. Show enthusiasm for the flexibility and explain how you manage work-life balance, which will demonstrate your commitment to the role.
