POSITION DESCRIPTION | BUS DRIVER
POSITION PURPOSE:
This position exists to assist in the delivery of high quality resident activities program to enhance the quality/enjoyment of life for residents, including teamwork with volunteers.
The role contributes to making Opal a great place to work by having good work relationships with other team members and behaving in a way that support Opal’s values.
This position reports to Opal HealthCare’s (Opal) General Manager. This position description covers both paid and volunteer roles.
KEY RESPONSIBILITIES:
1. People & Leadership
- Assist the delivery of lifestyle programs to support residents mental health and quality of life
- Follow Opal Values/policies, procedures and practices to ensure personal demonstration of professional behaviours
- Participate in annual performance/development reviews and follow feedback given by the GM in those appraisals
- Maintain a Blood Alcohol Concentration (BAC) and illegal drugs level of zero at all times during your working hours or at times when you may be called into work
- Maintain a high standard of personal and vehicle presentation
- Assist with the orientation and training of volunteers for the transport and outdoor activity as directed by the Lifestyle Coordinator
- Maintain own professional development (through performance appraisals and resident feedback)
- Ensure the transport and outdoor activity part of the daily/weekly lifestyle program is delivered according to schedule
- Ensure manual handling is conducted at all times according to Opal approved processes & training
- Participate honestly/positively in client and team member surveys
- Maintain readiness to administer First Aid and CPR as per competency & qualifications and ensure that supplies are checked and stocked at all times in vehicle.
- Participate in team member education sessions/mandatory training and share knowledge
2. Quality
- Provide a personalised service in knowing the names and interests of residents, families and volunteers.
- Provide assistance as requested in escorting mobile residents to and from public amenities.
- Assist residents on and off transport including moving and restraining wheel chairs by the approved process.
- Assist with the delivery of activity programs under the direction of Lifestyle Assistants
- Contribute to the continuous assessment of program outcomes to ensure they meet resident’s needs by providing feedback and observations to Lifestyle Coordinator/GM
- Adhere to road and traffic laws, load and passenger regulations & guidelines at all times
- Carry out pre-start checklists on vehicles. Report any defective or worn equipment immediately.
- Ensure vehicle inspections & registration are attended as required and meets regulatory compliance
- Ensure that WHS hazards/safe work practices are followed
- Ensure compliance with manual handling procedures/practices, correct use of equipment/aids and infection control when delivering programs
- Ensure that residents sensitive and confidential data/information is used correctly
- Support Opal continuous improvement program, using Continuous Quality Improvement tools
3. Marketing
- Provide friendly, engaging exceptional level of service that demonstrates the face of the Home to the residents, families & the community.
- Behave in a courteous manner to other road users at all times.
- Act as an Opal ambassador and speak positively about Opal with team member, families and the community.
- Develop and maintain positive resident/family and team relationships
4. Financial
- Ensure all expenditure on outdoor programs is within budget
- Seek approval from Lifestyle Coordinator/GM prior to incurring expense outside of budget
KEY PERFORMANCE INDICATORS:
- Demonstrate understanding of Opal values through work performance/positive behaviours
- Demonstrate enhanced quality of life for residents through positive resident/family feedback
- Demonstrate ongoing professional development through improved skills/performance outputs
- Demonstrated adherence to WHS and Quality Systems maintaining accurate documentation
- Nil traffic incidents & complaints from Public road users
- Nil WHS incidents or workplace injuries to self
- Client and team member feedback survey provide positive results
- Demonstrate responsible communication
- Minimal sick leave
KEY COMPETENCIES:
- Excellent interpersonal/communication skills
- Excellent prioritisation and time management skills
- Excellent customer service and resident relationship management skills
- Excellent understanding of lifestyle needs of residents
- Good computer literacy
- Knowledge of the aged care industry and regulations (desirable)
- Understanding of legislative requirements (WH&S, Fire/Evacuation, Infection Control)
EXPERIENCE/QUALIFICATIONS:
- A current motor vehicle, passenger bus license (as required by the State or Territory in which you are driving) must be maintained at all times
- Current First Aid & CPR qualification
- Previous passenger bus driving experience
- Current police check (within last 3 months)
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Bus Driver - Lansdowne Gardens on Wycombe Care Community employer: Opal HealthCare
At Opal HealthCare, we pride ourselves on being a leading employer in the aged care sector, offering a supportive work culture that prioritises compassion and respect. Our Chiswick Manor Care Community provides a unique opportunity for career growth through dedicated mentoring and extensive training programs, alongside flexible work hours that promote a healthy work/life balance. With generous benefits such as scholarship opportunities for further education and paid parental leave, joining our team means becoming part of a community that truly values its people.
