Head of Digital Platforms & CX Strategy in Edinburgh

Head of Digital Platforms & CX Strategy in Edinburgh

Edinburgh Full-Time 60000 - 80000 £ / year (est.) No working from home possible
Ooni

At a Glance

  • Tasks: Lead and enhance our digital platforms for an amazing customer experience.
  • Company: Join Ooni, a dynamic brand passionate about connecting customers with our products.
  • Benefits: Enjoy private healthcare, generous paid time off, and exclusive product discounts.
  • Other info: Be part of a vibrant team with opportunities for growth and innovation.
  • Why this job: Shape the future of our digital ecosystem and make a real impact.
  • Qualifications: Proven experience in digital product management and e-commerce strategy.

The predicted salary is between 60000 - 80000 £ per year.

Ooni is seeking a Digital Product Leader to own and enhance the digital ecosystem connecting customers with our products. This critical role entails overseeing all digital platforms, ensuring a seamless user experience and high operational efficiency.

The ideal candidate will have significant experience in digital product management within e-commerce environments and the ability to develop strategic product roadmaps.

Ooni offers benefits such as private healthcare, generous paid time off, and discounts on products.

Head of Digital Platforms & CX Strategy in Edinburgh employer: Ooni

Ooni is an exceptional employer that prioritises employee well-being and professional growth, offering a vibrant work culture where innovation thrives. With benefits like private healthcare, generous paid time off, and product discounts, Ooni fosters a supportive environment for its team members to excel in their roles while contributing to a seamless digital experience for customers.

Ooni

Contact Details:

Ooni Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Head of Digital Platforms & CX Strategy in Edinburgh

Get to Know Your E-commerce Community

Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like Ooni are looking for when hiring for a Head of Digital Platforms & CX Strategy.

Showcase Your Skills with an Online Portfolio

In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to Ooni for the Head of Digital Platforms & CX Strategy, a tangible demonstration of your skills could make a huge difference.

Attend E-commerce Events and Conferences

Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at Ooni as a Head of Digital Platforms & CX Strategy, rub shoulders with their representatives when possible!

Utilise Company Resources

Don’t forget to check out Ooni’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a Head of Digital Platforms & CX Strategy.

We think you need these skills to ace Head of Digital Platforms & CX Strategy in Edinburgh

Digital Product Management
E-commerce Experience
User Experience Design
Operational Efficiency
Strategic Product Roadmapping
Leadership Skills
Stakeholder Management

Some tips for your application 🫡

Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at Ooni, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.

Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with Ooni's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.

Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.

Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at Ooni. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.

How to prepare for a job interview at Ooni

Show Off Your E-commerce Know-How

In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that Ooni uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.

Portfolio Power: Showcase Your Results

For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.

Technical Questions: Prep for the Specifics

Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!

Engage in a Conversational Style

Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at Ooni. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!