At a Glance
- Tasks: Lead daily operations and ensure top-notch customer service at Oodles Wok.
- Company: Join an award-winning Asian Fusion restaurant with a vibrant culture.
- Benefits: Competitive salary, career growth, and a dynamic work environment.
- Why this job: Be part of a growing brand and create exceptional dining experiences.
- Qualifications: Experience in store management and strong customer service skills required.
- Other info: Opportunity to work in a fun, fast-paced setting with a passionate team.
The predicted salary is between 30000 - 40000 £ per year.
Oodles Wok is an award-winning Asian Fusion Quick Service Restaurant (QSR) brand, known for its freshly prepared, wok-inspired dishes that are crafted with bold flavors and quality ingredients. Originally a family-run venture, Oodles Wok has grown into an international brand with locations in the UK, UAE, and Canada, and plans for further expansion. Our open‑kitchen concept celebrates live cooking, delivering made‑to‑order dishes that engage all the senses. Recognized by QSR Media and The British QSR Franchise Awards, we remain committed to creating exceptional dining experiences that keep customers returning for more.
This is a full‑time, on‑site role for a Store Manager based in Leicester. The Store Manager will oversee daily operations, ensure store targets are achieved, and maintain a high standard of customer service and satisfaction.
Responsibilities include:
- Managing staff
- Supervising store performance
- Maintaining compliance with policies
- Addressing customer needs
- Implementing loss prevention strategies
- Training and motivating the team to deliver an exceptional dining experience while upholding the Oodles Wok brand values and standards
Qualifications:
- Proven skills in Store Management and knowledge of Retail Loss Prevention techniques
- Strong Customer Service and Customer Satisfaction abilities to ensure a top‑notch dining experience
- Excellent Communication skills for team leadership, conflict resolution, and customer interactions
- Ability to meet and exceed sales targets while ensuring compliance with operational guidelines
- Prior experience in the food service or retail industry is preferred
- Strong organizational and time management skills
Store Manager in Leicester employer: Oodles Wok UK
Contact Detail:
Oodles Wok UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager in Leicester
✨Tip Number 1
Network like a pro! Reach out to your connections in the food service industry and let them know you're on the hunt for a Store Manager role. You never know who might have the inside scoop on openings at Oodles Wok or similar places.
✨Tip Number 2
Get ready for interviews by practising common questions related to store management and customer service. We recommend role-playing with a friend to boost your confidence and refine your answers, especially around how you’d handle team motivation and customer satisfaction.
✨Tip Number 3
Show off your passion for the brand! When you apply through our website, make sure to highlight your love for Asian cuisine and your commitment to delivering exceptional dining experiences. This will help you stand out as a candidate who truly aligns with Oodles Wok's values.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. It’s a great chance to reiterate why you’re the perfect fit for the Store Manager position at Oodles Wok.
We think you need these skills to ace Store Manager in Leicester
Some tips for your application 🫡
Show Your Passion for Food: When writing your application, let your love for food and customer service shine through. We want to see how your enthusiasm aligns with our mission at Oodles Wok to create exceptional dining experiences.
Tailor Your Experience: Make sure to highlight your relevant experience in store management and the food service industry. We’re looking for specific examples that demonstrate your skills in managing teams and achieving sales targets.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your qualifications and experiences are easy to read and understand. Avoid jargon unless it’s relevant!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining the Oodles Wok family!
How to prepare for a job interview at Oodles Wok UK
✨Know Your Oodles Wok
Before the interview, dive deep into Oodles Wok's menu and values. Familiarise yourself with their signature dishes and what makes their dining experience unique. This will not only show your enthusiasm but also help you connect your experience to their brand.
✨Showcase Your Leadership Skills
As a Store Manager, you'll be leading a team. Prepare examples of how you've successfully managed staff in the past, resolved conflicts, and motivated your team. Use specific scenarios that highlight your ability to create a positive work environment and achieve targets.
✨Customer Service is Key
Oodles Wok prides itself on exceptional customer service. Be ready to discuss your approach to ensuring customer satisfaction. Think of times when you went above and beyond for a customer and how you handled any complaints or challenges.
✨Prepare for Operational Questions
Expect questions about store operations and loss prevention strategies. Brush up on your knowledge of retail compliance and operational guidelines. Be prepared to share how you've implemented successful strategies in previous roles to maintain high standards and achieve sales targets.