Oodle Finance is seeking a customer-focused complaints advisor to join a dedicated team in Manchester. You will handle inbound and outbound calls, log new complaints, and keep customers updated on progress with empathy and professionalism.
You’ll review cases, gather evidence, triage it accurately, and coordinate with Complaints, Customer Support, and other teams to resolve issues quickly and fairly.
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Customer Complaints & Triage Specialist in Manchester employer: Oodle Finance
Oodle is an exceptional employer that prioritises employee well-being and growth, offering a supportive and collaborative work environment in the vibrant city of Manchester. With generous benefits such as a discretionary company bonus scheme, private medical care, and opportunities for professional development, Oodle fosters a culture of inclusivity and teamwork, ensuring every team member feels valued and empowered to thrive in their career. Join us to make a meaningful impact while enjoying a dynamic role that celebrates diversity and encourages personal and professional growth.
