At a Glance
- Tasks: Assist customers with outstanding payments and guide them through financial challenges.
- Company: Leading car finance company in Greater Manchester with a supportive team.
- Benefits: Flexible part-time hours and a chance to make a difference in customers' lives.
- Why this job: Build relationships and help clients improve their financial health while gaining valuable experience.
- Qualifications: Excellent communication skills and a passion for supporting others.
- Other info: Join a dedicated team focused on enhancing customer experiences.
The predicted salary is between 13 - 16 £ per hour.
A leading car finance company in Greater Manchester is seeking a Collections Agent (Part Time) to assist customers with outstanding payments. This role involves effective communication and empathy to build relationships with customers and guide them through their financial challenges.
Candidates should demonstrate:
- Excellent communication skills
- A willingness to support clients in improving their financial health
- The ability to manage workloads efficiently
Join a supportive team dedicated to enhancing customer experiences.
Part-Time Collections Specialist employer: Oodle Car Finance
Contact Detail:
Oodle Car Finance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time Collections Specialist
✨Tip Number 1
Make sure to research the company before your interview. Knowing their values and mission can help you connect with the team and show that you're genuinely interested in helping customers with their financial challenges.
✨Tip Number 2
Practice your communication skills! Role-play common scenarios you might face as a Collections Specialist. This will help you feel more confident when discussing how you can support clients in improving their financial health.
✨Tip Number 3
Show empathy during your conversations. Remember, many customers may be stressed about their payments. Demonstrating understanding and patience can set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed by the right people. Plus, it shows you’re proactive and keen to join our supportive team.
We think you need these skills to ace Part-Time Collections Specialist
Some tips for your application 🫡
Show Your Communication Skills: In your application, make sure to highlight your excellent communication skills. We want to see how you can effectively connect with customers and help them through their financial challenges.
Demonstrate Empathy: Since this role involves guiding customers through tough times, share examples of how you've shown empathy in previous roles. We value candidates who can build strong relationships and support clients in improving their financial health.
Be Organised: Managing workloads efficiently is key for us. In your application, mention any experience you have with multitasking or prioritising tasks. This will show us that you can handle the demands of the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team.
How to prepare for a job interview at Oodle Car Finance
✨Know the Company Inside Out
Before your interview, take some time to research the car finance company. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Communication Skills
As a Collections Specialist, effective communication is key. Prepare examples from your past experiences where you've successfully communicated with customers, especially in challenging situations. Highlight your ability to listen actively and respond empathetically to customer concerns.
✨Demonstrate Empathy and Support
Since the role involves guiding customers through financial challenges, be ready to discuss how you can support clients in improving their financial health. Share any relevant experiences where you've helped someone navigate a tough situation, showcasing your empathy and problem-solving skills.
✨Time Management is Crucial
Managing workloads efficiently is essential for this position. Be prepared to talk about how you prioritise tasks and manage your time effectively. You might want to mention specific tools or techniques you use to stay organised and ensure that you meet deadlines.