Marketing And Communications Specialist in Manchester

Location: Manchester

Salary up to £36k, company bonus scheme.

Working hours: Monday – Friday, 37.5 hours per week, hybrid.

Perks:

• 25 days holiday (rising to 28 after 3 years of service) plus bank holidays.
• Private Medical – via vitality, with reward schemes paid for you and your family.
• Health cash plan – via Simply Health for employee’s and children claiming money back for dental, optical, etc.
• Pension – Oodle will contribute 5% of your salary into your pension pot.
• Life Assurance – 4 x annual salary, benefit funded by Oodle.
• Free breakfast, drinks and fruit in the office.
• Employee discounts – discounts you can access anywhere, anytime for all major shops.
• 1 day volunteer day per year.
• Mental health care – 6 free counselling sessions via our Employee Assistance Programme.
• Paid sick leave – enhanced company sick pay.
• Enhanced family leave – we provide enhanced family leave for primary and secondary caregivers.

About Oodle:

Our mission is to empower our customers by delivering simple experiences, straightforward lending products, and compassionate support, from application to final payment – and beyond. Since 2016, we have supported tens of thousands of customers on their car buying journey.

The Role:

The Marketing team develops the Oodle brand and owns the outward‑facing presentation of Oodle across all channels. We deliver clear, engaging and compliant marketing materials and communications that support good customer outcomes and build trust across our B2C and B2B audiences. You'll work closely with marketing, compliance, legal and commercial teams to ensure all communications are clear, fair and aligned to FCA regulations and Consumer Duty expectations. This role combines hands‑on marketing delivery with a strong focus on tone of voice, ensuring information is accessible, professional and appropriate for each audience.

Responsibilities:

• Support day‑to‑day marketing activity across B2C and B2B channels, delivering campaigns, content and communications aligned to business objectives.
• Create and manage email marketing campaigns, including e‑shots, customer journeys, segmentation and A/B testing to drive engagement and retention.
• Develop and deliver digital acquisition activity across key channels, monitoring performance and identifying opportunities to improve reach, conversion and ROI.
• Produce and maintain marketing materials, including social media content, design assets, presentations and website updates.
• Write, review and refine customer and dealer communications to ensure clarity, consistency, tone of voice and alignment with brand, compliance and Consumer Duty requirements.
• Monitor customer feedback and reviews, identifying insights and trends to enhance communications, campaigns and overall customer experience.
• Collaborate with internal teams, including legal and compliance, to ensure all communications meet regulatory standards and support business needs.
• Analyse campaign performance and present insights and recommendations to stakeholders, championing the voice of the customer across all communications.

About You:

• Experience in a marketing or communications role, ideally within financial services, automotive or another regulated environment.
• Proven ability to deliver multi‑channel marketing activity across email, digital, social media, PR, print and web.
• Strong writing, editing and proofreading skills, with a focus on clear, customer‑friendly communication.
• Experience using CRM marketing platforms (e.g. Salesforce Marketing Cloud, HubSpot or similar).
• Data‑driven mindset, with experience using tools such as Google Analytics and A/B testing to track performance and improve outcomes.
• Strong social media and content creation skills, including planning, scheduling, engagement and performance analysis.
• Ability to use AI tools and platforms to support marketing and communications activity is desirable.
• Comfortable working within compliance and legal frameworks, with high attention to detail.
• Experience creating visual assets using design tools such as Adobe Creative Suite and/or Canva.
• Proactive, organised and collaborative, with the ability to manage multiple priorities.

Location & Working Pattern:

This role is based in our Manchester office. We work flexibly, combining remote working with in‑person collaboration, typically spending 1–2 days per week together in the office. Occasional travel between our London, Oxford and Manchester offices may be required.

Hiring Process:

• Preliminary Interview (30 minutes)
• Marketing Task – a short practical exercise to assess written communication, campaign thinking and tone of voice.
• Face to Face Interview (1 hour)
• Final Interview (45 minutes)

Our Values:

• Think customer – they’re at the heart of everything we do.
• Embrace being human – empathy and diversity make us stronger.
• Strive for awesome – it's awesome when we do better every day.
• Everyone's a builder – we’re in this together and we win as a team.
• Bravely honest – we’re honest with ourselves and everyone else.

Oodle is proud to be an inclusive workplace, and we recognise that diversity of experience, thoughts and backgrounds leads to better customer outcomes and an environment where our colleagues can thrive.