Oodle Car Finance in Manchester is seeking a Complaints Telephony and Triage Associate to join a supportive, customer‑focused team. You will handle inbound and outbound calls regarding complaints, record data accurately, and provide timely updates to customers.
The role operates in a hybrid setup, Monday to Friday, 9am–5:30pm, totaling 37.5 hours per week. You will triage issues, escalate where needed, and work with multiple departments to ensure fair outcomes for customers.
#J-18808-Ljbffr
Hybrid Complaints Triage & Care Associate in Manchester employer: Oodle Car Finance
Oodle Car Finance is an excellent employer that prioritises a supportive and empathetic work culture, making it an ideal place for those passionate about helping customers navigate their financial challenges. With hybrid working arrangements, competitive salaries, and opportunities for professional growth, employees can thrive in a dynamic environment while enjoying the benefits of working in vibrant Manchester. Join us to be part of a team that values collaboration and personal development, ensuring you make a meaningful impact every day.
