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For Companies At a Glance
- Tasks: Help customers manage outstanding payments and provide empathetic financial support.
- Company: Leading car financing service in Manchester with a supportive team culture.
- Benefits: Competitive pay, flexible hours, and opportunities for personal growth.
- Why this job: Make a real difference in customers' lives while developing your communication skills.
- Qualifications: Strong communication skills and a passion for helping others.
- Other info: Join a positive team environment focused on customer well-being.
The predicted salary is between 28800 - 43200 £ per year.
A leading car financing service in Manchester is looking for a Collections Agent to join their Payment Support Team. You will assist customers with outstanding payments while providing empathetic support and devising suitable solutions for any financial difficulties they face. This role demands exceptional communication skills and a commitment to enhancing the financial well-being of every customer. If you are driven and eager to contribute to a positive team environment, we encourage you to apply.
Collections Specialist - Help Customers Regain Finances in Manchester employer: Oodle Car Finance
Contact Detail:
Oodle Car Finance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Collections Specialist - Help Customers Regain Finances in Manchester
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might know someone in the car financing industry. A personal connection can often get your foot in the door faster than any application.
✨Tip Number 2
Prepare for the interview by practising common questions related to collections and customer support. Think about how you can showcase your empathy and problem-solving skills, as these are key for the role.
✨Tip Number 3
Showcase your communication skills! During interviews, be clear and concise in your answers. Use examples from past experiences where you helped customers overcome financial challenges.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Collections Specialist - Help Customers Regain Finances in Manchester
Some tips for your application 🫡
Show Your Empathy: When writing your application, make sure to highlight your ability to empathise with customers. We want to see how you can connect with people facing financial difficulties and offer them the support they need.
Tailor Your Experience: Don’t just send a generic application! Take the time to tailor your experience to the role of Collections Specialist. Mention any relevant skills or experiences that demonstrate your communication prowess and problem-solving abilities.
Be Clear and Concise: We appreciate clarity! Make sure your application is easy to read and straight to the point. Use simple language and avoid jargon to ensure your message comes across effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Oodle Car Finance
✨Understand the Role
Before your interview, make sure you thoroughly understand what a Collections Specialist does. Familiarise yourself with the responsibilities of assisting customers with outstanding payments and how to provide empathetic support. This will help you articulate how your skills align with the job.
✨Showcase Your Communication Skills
Since exceptional communication is key for this role, prepare examples from your past experiences where you've successfully communicated with customers. Think about times when you resolved conflicts or helped someone through a difficult situation, as these stories will demonstrate your ability to connect with clients.
✨Demonstrate Empathy
In this position, you'll be helping customers navigate financial difficulties. Be ready to discuss how you approach sensitive conversations and show empathy. You might even want to practice responses to common scenarios that require understanding and compassion.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the team dynamics, company culture, and how success is measured in the role. This shows your genuine interest in contributing positively to the team environment.
