At a Glance
- Tasks: Manage TikTok Shop operations and support client campaigns while analysing performance data.
- Company: Fast-growing social commerce agency with a dynamic team and exciting brands.
- Benefits: Gain hands-on experience in social commerce and work with top brands like Crocs and John Lewis.
- Other info: Opportunity to grow your career in a fast-paced, innovative environment.
- Why this job: Join a vibrant team and dive into the world of TikTok culture and social media marketing.
- Qualifications: Degree-level education and strong communication skills; passion for TikTok is a plus.
The predicted salary is between 25000 - 32000 £ per year.
About Onyx
Onyx is a fast-scaling social commerce agency operating across the UK and expanding into Europe. Led by exited founders and ex-TikTok leadership, we work with some of the world's most recognised brands — Crocs, Pandora, VF Group, John Lewis, and Foot Locker. There is a huge shift in the media landscape as a new generation of consumers engages with social media to research products and shape their buying decisions rather than searching in traditional channels. Our mission is to guide brands on how they can maximise the exploding social commerce opportunity on TikTok and drive meaningful results for their business.
About The Role
We’re expanding our account management team! We’re looking for entry-level or 2nd job individuals who will thrive in an early-stage business and want to grow their knowledge across the social commerce and TikTok ecosystem. You will work as part of our account management team supporting our clients' TikTok Shop Operations, and we'll teach you everything you need to know along the way from Shop set-up, to managing creator relationships and managing and analysing marketing reports.
You may already have some experience delivering effective TikTok Shop, Ads or Organic content strategy and be looking to develop your career, or simply have a passion for TikTok culture, audience and engagement, and want to get into the detail of how it all works.
You will:
- Manage client onboarding and TikTok Shop setup, dealing with timely order fulfillment, inventory accuracy, and issue resolution.
- Support the planning and execution of TikTok Shop campaigns and sales events, coordinating closely with our organic content teams.
- Analyse performance data, develop optimisation strategies to improve performance and provide reporting with clear, actionable insights to clients.
- Develop relationships with creators to build and manage long-term affiliate partnerships that align with client growth goals.
- Support the account team by preparing reporting and information for client status calls, meetings and presenting information where appropriate.
- Support the planning and execution of TikTok Shop LIVEs, from product selection to host coordination and fulfillment readiness.
- Collaborate with the content and production teams to provide real-time community feedback that shapes content direction.
What you will bring
Essential skills and experience for the role:
- Educated to degree-level or equivalent.
- Excellent communication skills, written and verbal in order to work with clients and creators face to face, by email and in formal presentation settings.
- Strong statistical and analytical skills and ability to understand data, spot trends and make appropriate campaign management decisions.
- Able to use Google.
Social Commerce Account Executive employer: Onyx
Onyx is an exceptional employer that fosters a dynamic and innovative work culture, perfect for those eager to dive into the world of social commerce. With a strong focus on employee growth, we provide comprehensive training and mentorship opportunities, allowing you to develop your skills in a fast-paced environment while working with renowned brands. Located in the UK, our team thrives on collaboration and creativity, making it an ideal place for individuals passionate about TikTok and social media to build a rewarding career.
StudySmarter Expert Advice🤫
We think this is how you could land Social Commerce Account Executive
✨Tip Number 1
Network like a pro! Get out there and connect with people in the social commerce space. Attend industry events, join relevant online groups, and don’t be shy about reaching out to folks on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your TikTok skills! Create content that showcases your understanding of TikTok culture and trends. Whether it’s a fun video or a clever campaign idea, let your creativity shine. This can really set you apart when you’re chatting with potential employers.
✨Tip Number 3
Prepare for interviews by diving deep into Onyx and its clients. Know their brands, their campaigns, and how they leverage TikTok. This will not only impress your interviewers but also show that you’re genuinely interested in the role and the company.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us. So, get your application in and let’s make some magic happen!
We think you need these skills to ace Social Commerce Account Executive
Some tips for your application 🫡
Show Your Passion for TikTok:When writing your application, let your enthusiasm for TikTok culture shine through! We want to see how you engage with the platform and any creative ideas you have for social commerce. This is your chance to show us why you're excited about this role!
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Social Commerce Account Executive position. Highlight relevant experiences, skills, and achievements that align with what we’re looking for. A personal touch goes a long way in making your application stand out!
Be Clear and Concise:In your written application, clarity is key! Use straightforward language and keep your sentences concise. We appreciate well-structured applications that are easy to read and get straight to the point. Remember, less is often more!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company there!
How to prepare for a job interview at Onyx
✨Know Your TikTok Inside Out
Since the role revolves around TikTok, make sure you’re well-versed in its features, trends, and culture. Familiarise yourself with successful campaigns and how brands are leveraging TikTok for social commerce. This will show your passion and understanding of the platform during the interview.
✨Showcase Your Analytical Skills
Be prepared to discuss how you’ve used data in past experiences or projects. Whether it’s spotting trends or making decisions based on performance metrics, demonstrating your analytical mindset will resonate well with the interviewers, especially since they value optimisation strategies.
✨Prepare Questions About Client Management
Think about what it takes to manage client relationships effectively. Prepare insightful questions about their onboarding process or how they handle creator partnerships. This shows your interest in the role and your proactive approach to understanding their operations.
✨Practice Your Communication Skills
As communication is key in this role, practice articulating your thoughts clearly and confidently. You might even want to simulate a client presentation or a status call with a friend. This will help you feel more comfortable and showcase your excellent verbal skills during the interview.
