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- Tasks: Shape user-centred digital services through impactful research and collaborative design.
- Company: Join CGI, a leader in delivering accessible government services.
- Benefits: Competitive salary, excellent pension, private healthcare, and a share scheme.
- Other info: Hybrid role with a supportive environment focused on innovation and development.
- Why this job: Make a real difference in public sector programmes while growing your career.
- Qualifications: UK Security Clearance required; passion for user research and collaboration.
The predicted salary is between 40000 - 50000 £ per year.
At CGI, we help UK Government organisations deliver accessible, user‑centred digital services that improve outcomes for millions of citizens. As a User Researcher, you’ll play a pivotal role in shaping services through meaningful research, insight‑driven decision making, and collaborative delivery. Working within multidisciplinary teams, you’ll influence service design, champion inclusive experiences, and ensure solutions align with government standards and accessibility requirements. This is an opportunity to contribute to high‑impact public sector programmes while growing your expertise in an environment that values innovation, ownership, and continuous support to help you succeed and develop your career.
Responsibilities
- Shape services through meaningful research and insight‑driven decision making.
- Collaborate with multidisciplinary teams to influence service design and champion inclusive experiences.
- Ensure solutions align with government standards and accessibility requirements.
Benefits
We offer a competitive salary, excellent pension, private healthcare, and a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner.
Requirements
Due to the secure nature of the programme, you must hold UK Security Clearance or be eligible to obtain it. This is a hybrid position.
User Researcher employer: Onyx-Conseil
Contact Detail:
Onyx-Conseil Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land User Researcher
✨Tip Number 1
Network like a pro! Reach out to current or former User Researchers at CGI on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by diving deep into user-centred design principles. Be ready to discuss how your research has influenced service design in the past. We want to see your passion for creating inclusive experiences!
✨Tip Number 3
Showcase your portfolio! Bring examples of your previous research projects to the interview. Highlight how your insights led to impactful decisions. This is your chance to shine and demonstrate your expertise.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at CGI.
We think you need these skills to ace User Researcher
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the User Researcher role. Highlight your relevant experience in user-centred design and research, and show us how you can contribute to shaping services that improve outcomes for citizens.
Showcase Your Collaborative Spirit: We love teamwork! In your application, mention any experiences where you've worked with multidisciplinary teams. This will help us see how you can influence service design and champion inclusive experiences alongside others.
Demonstrate Your Understanding of Accessibility: Since this role involves ensuring solutions align with government standards and accessibility requirements, make sure to include examples of how you've prioritised accessibility in your past projects. We want to know how you can help us create inclusive digital services!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you into our system. Plus, it shows us you're keen on joining our team at CGI!
How to prepare for a job interview at Onyx-Conseil
✨Know Your User Research Fundamentals
Make sure you brush up on the core principles of user research. Understand different methodologies, such as usability testing and interviews, and be ready to discuss how you've applied these in past projects. This will show your depth of knowledge and passion for the role.
✨Showcase Your Collaborative Spirit
Since the role involves working within multidisciplinary teams, be prepared to share examples of how you've successfully collaborated with others. Highlight any experiences where you influenced service design or championed inclusive experiences, as this aligns perfectly with what they’re looking for.
✨Familiarise Yourself with Government Standards
Research the specific government standards and accessibility requirements relevant to the role. Being able to discuss how your work can align with these standards will demonstrate your commitment to delivering high-quality, user-centred services.
✨Prepare Insightful Questions
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, ongoing projects, and how they measure success in user research. This not only shows your interest but also helps you gauge if the company culture is the right fit for you.