At a Glance
- Tasks: Lead a team to ensure 24/7 reliability of critical digital services.
- Company: Join the DVLA, a key player in digital transformation.
- Benefits: Competitive salary, inclusive culture, and opportunities for growth.
- Other info: Fast-paced environment with a focus on innovation and collaboration.
- Why this job: Make a real impact on essential services for millions of users.
- Qualifications: Experience in infrastructure operations and team leadership.
The predicted salary is between 55000 - 65000 £ per year.
Join the Driver and Vehicle Licensing Agency (DVLA) and play a vital role in keeping essential digital services running smoothly for millions of users. As part of a major transformation, you’ll help support the shift to modern, cloud-based platforms while ensuring day-to-day services remain reliable and secure.
If you thrive in fast-paced environments and enjoy leading teams through complex operational challenges, this is a role where you can make a real impact.
About the role
As a Senior Infrastructure Operations Engineer, you’ll lead a 24/7 Operations Centre shift, bringing together monitoring, response and platform teams into one coordinated function. You’ll set direction, manage priorities and ensure the safe, effective operation of DVLA’s critical infrastructure and services. This is a hands-on leadership role where you’ll balance incident response, operational delivery and continuous improvement, while bringing teams together to work in a consistent, collaborative way.
What you’ll be doing:
- Lead a team of engineers, setting priorities and overseeing operational activity
- Take ownership of live incidents, ensuring timely resolution and clear escalation
- Oversee monitoring and alerting to proactively manage risks and issues
- Bring together teams across operations and platforms to work as one
- Ensure clear communication, handovers and decision-making across shifts
- Drive improvements through automation and better ways of working
- Support service resilience and ongoing platform changes
- Foster a positive, inclusive and high-performing team environment
Senior Infra Ops Lead — 24/7 Reliability & Automation in Swansea employer: Onyx-Conseil
The Driver and Vehicle Licensing Agency (DVLA) is an exceptional employer that prioritises employee growth and development within a dynamic and inclusive work culture. By joining our team as a Senior Infra Ops Lead, you will not only play a crucial role in maintaining vital digital services but also benefit from a supportive environment that encourages innovation and collaboration, all while working in a modern, cloud-based setting in the heart of the UK.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Infra Ops Lead — 24/7 Reliability & Automation in Swansea
✨Tip Number 1
Network like a pro! Reach out to folks in the industry on LinkedIn or at local meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to infrastructure operations. We recommend doing mock interviews with friends or using online platforms to get comfortable with your responses.
✨Tip Number 3
Showcase your leadership skills! When discussing your experience, highlight times when you’ve led teams through challenges or improved processes. This is key for roles like the Senior Infra Ops Lead.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Senior Infra Ops Lead — 24/7 Reliability & Automation in Swansea
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Senior Infra Ops Lead. Highlight your experience in leading teams, managing incidents, and working with cloud-based platforms. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how you can contribute to keeping our digital services running smoothly. Be genuine and let your personality come through.
Showcase Your Leadership Skills:In your application, don’t forget to highlight your leadership experience. We’re looking for someone who can bring teams together and drive improvements, so share examples of how you've successfully led teams through challenges.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Onyx-Conseil
✨Know Your Stuff
Make sure you’re well-versed in the latest trends and technologies in infrastructure operations, especially around cloud-based platforms. Brush up on your knowledge of incident response and automation tools, as these will likely come up during the interview.
✨Show Your Leadership Skills
Prepare examples that showcase your experience in leading teams through complex operational challenges. Think about specific situations where you set direction, managed priorities, or improved team collaboration. This will demonstrate your hands-on leadership style.
✨Communicate Clearly
Since this role involves a lot of coordination between teams, practice articulating your thoughts clearly and concisely. Be ready to discuss how you ensure effective communication and decision-making across shifts, as this is crucial for the role.
✨Emphasise Continuous Improvement
Be prepared to talk about how you've driven improvements in past roles, particularly through automation and better ways of working. Highlight any specific projects or initiatives where you made a significant impact on service resilience or operational efficiency.
