Strategic IT Service Delivery Analyst

Strategic IT Service Delivery Analyst

Full-Time 60000 - 68231 Β£ / year (est.) No working from home possible
Onyx-Conseil

At a Glance

  • Tasks: Support and improve critical IT services while collaborating with stakeholders and suppliers.
  • Company: Onyx-Conseil, a forward-thinking company focused on IT service excellence.
  • Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
  • Other info: Join a team that values innovation and continuous improvement.
  • Why this job: Make a real impact by enhancing IT service delivery in a dynamic environment.
  • Qualifications: Experience in incident management and service performance reporting.

The predicted salary is between 60000 - 68231 Β£ per year.

Onyx-Conseil is seeking a Senior Service Delivery Analyst to support the management and continual improvement of critical IT services.

You will collaborate with stakeholders and suppliers to ensure effective service delivery and drive improvements across the operations landscape.

The role requires strong incident and escalation management, service performance reporting, and governance of external providers to maintain continuity and compliance within a medium to large organisation.

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Strategic IT Service Delivery Analyst employer: Onyx-Conseil

Onyx-Conseil is an excellent employer for those seeking a dynamic and rewarding career in infrastructure engineering. With a strong focus on employee development, the company offers numerous growth opportunities, a collaborative work culture, and the chance to work on impactful projects in secure environments. Located in Salford, employees benefit from a vibrant community and access to cutting-edge technology, making it an ideal place for professionals looking to enhance their skills and contribute to meaningful projects.

Onyx-Conseil

Contact Details:

Onyx-Conseil Recruitment Team

We think you need these skills to ace Strategic IT Service Delivery Analyst

Incident Management
Escalation Management
Service Performance Reporting
Governance of External Providers
Service Delivery Improvement
Stakeholder Collaboration
IT Service Management