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- Tasks: Lead the operational management of estates, ensuring safety and compliance for high-quality patient care.
- Company: Join a dedicated healthcare trust focused on patient safety and service improvement.
- Benefits: Professional development opportunities and a chance to make a real impact.
- Other info: We value diversity and support all applicants throughout the recruitment process.
- Why this job: Be a key player in enhancing patient care environments and leading diverse teams.
- Qualifications: Experience in estates management, strong leadership, and compliance knowledge required.
The predicted salary is between 46300 - 52800 £ per year.
We are seeking an experienced and highly motivated Estates Operations Manager to take responsibility for the operational management of the Trust's estates at designated site(s). This is a senior, site‑based role ensuring that all buildings, engineering systems, infrastructure and grounds are safe, compliant, efficient and fit for purpose, supporting the delivery of high‑quality patient care. The post holder will lead the provision of an effective and patient‑focused estates maintenance service, delivered through a mix of directly employed staff and external contractors, ensuring compliance with NHS guidance, statutory legislation and best practice. You will provide senior technical leadership, act as an Authorised / Responsible Person across key estates disciplines, and play a central role in service improvement, risk management, and operational resilience.
Key Responsibilities
- Estates Operations & Compliance
- Overall responsibility for site‑level estates maintenance, repair and engineering services
- Ensure compliance with statutory legislation, HSE guidance, Health Technical Memoranda (HTMs) and NHS standards
- Act as Authorised / Responsible Person for disciplines such as: Medical Gases, Electrical Safety (HV/LV), Water Safety / Legionella, Specialist Ventilation, Decontamination
- Ensure asbestos management duties are effectively discharged
- Lead risk assessments, safe systems of work, and contractor control procedures
- Maintain estates risk registers, incident reporting and business continuity arrangements
- Participate in the estates on‑call rota, responding to operational emergencies
- Leadership & People Management
- Line manage Assistant Estates Managers and operational maintenance teams
- Lead, motivate and develop both in‑house staff and contractors
- Set clear objectives, KPIs and performance standards
- Deliver appraisal, performance management, development and training plans
- Promote strong communication, engagement and positive employee relations
- Planning, Performance & Continuous Improvement
- Develop and deliver local operational estates plans aligned to Trust objectives
- Monitor performance and implement corrective actions where required
- Drive service improvement initiatives and performance enhancement
- Ensure effective prioritisation of planned preventive and reactive maintenance
- Finance, Resources & Contracts
- Manage delegated budgets and expenditure controls
- Support budget setting and delivery of cost improvement plans
- Implement efficiency improvements aligned to Lord Carter recommendations
- Procure and manage estates maintenance and specialist service contracts
- Oversee utilities, energy efficiency and estates‑produced waste management
- Projects & Stakeholder Engagement
- Work collaboratively with Capital Project teams to ensure new installations are commissioned and fit for purpose
- Provide expert estates and engineering advice to senior managers and external stakeholders
- Work closely with clinical services, corporate departments, regulators and suppliers
About You
You will be an experienced Estates Manager with a strong technical background and proven leadership skills in a complex healthcare or similarly regulated environment. You will be confident managing multi‑disciplinary teams, contractors, budgets and compliance obligations, while maintaining a strong patient and safety focus.
Essential Requirements (Summary)
- Significant experience in estates or engineering management
- Strong knowledge of statutory compliance, HTMs and NHS estates guidance
- Experience managing large operational teams and external contractors
- Budget management and service improvement experience
- Ability to act as (or train as) an Authorised / Responsible Person
- Excellent communication, leadership and problem‑solving skills
Why Join Us?
A challenging and rewarding leadership role. Opportunities for professional development and CPD. The chance to make a real impact on patient safety and care environments.
We welcome applications from all individuals, regardless of background or identity. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience.
Estates Manager in Stoke-on-Trent employer: Onyx-Conseil
Contact Detail:
Onyx-Conseil Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Estates Manager in Stoke-on-Trent
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare and estates management sectors. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the organisation thoroughly. Understand their values, recent projects, and challenges they face in estates management. This will help you tailor your responses and show that you're genuinely interested in making a difference.
✨Tip Number 3
Practice your leadership stories! Be ready to share examples of how you've successfully managed teams, tackled compliance issues, or improved service delivery. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our mission to improve patient care.
We think you need these skills to ace Estates Manager in Stoke-on-Trent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Estates Manager role. Highlight your relevant experience in estates management, compliance, and leadership. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you the perfect fit. Don’t forget to mention your experience with NHS standards and compliance.
Showcase Your Leadership Skills: Since this is a senior role, we’re keen to see examples of your leadership experience. Share specific instances where you've successfully managed teams or projects, especially in a healthcare setting.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of it. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Onyx-Conseil
✨Know Your Stuff
Make sure you brush up on your knowledge of statutory compliance, HTMs, and NHS estates guidance. Being able to discuss these topics confidently will show that you're not just familiar with the role but also passionate about it.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams and contractors in the past. Highlight your ability to motivate and develop staff, as well as how you've handled performance management and training plans.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle operational emergencies. Think of specific situations where you led risk assessments or implemented safe systems of work, and be ready to share those experiences.
✨Demonstrate Your Financial Acumen
Since budget management is key for this role, come prepared to discuss your experience with managing budgets and implementing cost improvement plans. Be ready to share any efficiency improvements you've made in previous roles.