At a Glance
- Tasks: Provide remote AV support, troubleshoot issues, and maintain audio-visual systems.
- Company: Join a growing tech business with a focus on innovation and collaboration.
- Benefits: Competitive salary, training, holiday, pension, and flexible working options.
- Other info: Enjoy a stable work pattern with opportunities for career progression.
- Why this job: Make a real impact by supporting modern AV technology from the comfort of your home.
- Qualifications: Experience in AV support or technical roles with strong troubleshooting skills.
The predicted salary is between 30000 - 40000 £ per year.
Are you an AV professional who enjoys solving technical problems remotely, supporting end users and keeping audio-visual systems running smoothly from a desk-based environment rather than on site? This is an excellent opportunity to join a growing technology business where you will play a key role in providing remote AV support across a wide range of customer environments. You will be responsible for troubleshooting, monitoring and maintaining AV systems, acting as a vital point of contact for users and clients. The role is primarily desk-based, offering a stable working pattern with the flexibility of home or hybrid working. You will support modern conferencing, audio and control systems, working closely with internal teams and escalating to field engineers when required.
This position would suit an AV Support Engineer, Helpdesk Technician or AV Technician looking for a long-term, remote-focused role with clear responsibility, technical variety and progression potential within a forward-thinking organisation.
The Role:- Providing remote technical support for AV systems and meeting room technology
- Diagnosing and resolving faults via phone, email and remote access tools
- Supporting video conferencing, audio and control systems
- Monitoring systems proactively and responding to alerts
- Logging incidents, resolutions and system documentation accurately
- Background in AV support, helpdesk or technical engineering roles
- Strong troubleshooting and fault-finding skills
- Good understanding of AV signal flow, conferencing and audio systems
- Experience with ticketing or helpdesk systems
- Confident supporting non-technical users remotely
We are an equal opportunities company and welcome applications from all suitable candidates.
Remote AV Support Engineer – Desk-Based, Hybrid Role employer: Onyx-Conseil
Join a dynamic technology business that values innovation and employee development, offering a hybrid working model that promotes work-life balance. With competitive salaries, comprehensive training, and a supportive work culture, this role as a Remote AV Support Engineer provides ample opportunities for professional growth while ensuring you play a crucial part in delivering exceptional AV support to diverse clients. Experience the benefits of a collaborative environment where your technical skills are recognised and rewarded.
