Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support customers and engage with AI technologies in a dynamic role.
- Company: Onyx-Conseil, a forward-thinking company in Reading.
- Benefits: Generous holiday allowance, pension scheme, and professional training.
- Other info: Enjoy a supportive office environment with great career progression opportunities.
- Why this job: Gain hands-on experience while working with global clients and emerging tech.
- Qualifications: Technical degree and some customer support experience required.
The predicted salary is between 25000 - 32000 £ per year.
Onyx-Conseil is looking for a Graduate Technical Customer Success Specialist in Reading. This full-time role offers the chance to gain hands-on experience in product support and customer success while actively engaging with AI and emerging technologies.
Candidates should have a technical degree and some experience in customer support. The position includes opportunities for career progression, professional training, and a supportive office environment with global clients.
Benefits include a generous holiday allowance, pension scheme, and involvement in voluntary work.
Graduate Technical CSM - AI-Driven Support in Reading employer: Onyx-Conseil
Contact Detail:
Onyx-Conseil Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Graduate Technical CSM - AI-Driven Support in Reading
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Onyx-Conseil on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your technical knowledge and customer support skills. We want to show that we’re not just a good fit, but the perfect fit for their team!
✨Tip Number 3
Showcase our passion for AI and emerging technologies during the interview. Let’s share any relevant projects or experiences that highlight our enthusiasm and expertise!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed and shows we’re serious about joining Onyx-Conseil.
We think you need these skills to ace Graduate Technical CSM - AI-Driven Support in Reading
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Graduate Technical CSM role. Highlight any technical projects or customer support experiences you've had, as this will show us you're a great fit for the position.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about AI and customer success. Share specific examples of how your background aligns with our mission at Onyx-Conseil, and don’t forget to let your personality come through!
Showcase Your Technical Skills: Since we're looking for someone with a technical degree, make sure to highlight any relevant coursework or projects. If you've worked with AI technologies or have experience in product support, be sure to mention that too – we love seeing candidates who are eager to dive into tech!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture and values!
How to prepare for a job interview at Onyx-Conseil
✨Know Your Tech
Make sure you brush up on your technical knowledge related to AI and customer support. Familiarise yourself with common tools and technologies used in the industry, as this will help you answer technical questions confidently.
✨Show Your Passion for Customer Success
Demonstrate your enthusiasm for helping customers succeed. Think of examples from your past experiences where you went above and beyond to assist a customer or solve a problem. This will show that you’re not just technically savvy but also genuinely care about customer satisfaction.
✨Prepare Questions
Have a list of thoughtful questions ready to ask your interviewers. This could be about the company culture, the team you'll be working with, or how they implement AI in their customer success strategies. It shows you're engaged and interested in the role.
✨Practice Makes Perfect
Conduct mock interviews with friends or family to practice your responses. Focus on articulating your thoughts clearly and concisely, especially when discussing your technical background and customer support experience. The more you practice, the more comfortable you'll feel during the actual interview.