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- Tasks: Provide on-site and remote IT support, troubleshoot systems, and perform maintenance.
- Company: Onyx-Conseil, a dynamic tech company in Plymouth.
- Benefits: Competitive salary, EMI share equity, extra leave, and development opportunities.
- Other info: Exciting career growth in a vibrant work environment.
- Why this job: Join a supportive team and make a real difference in IT solutions.
- Qualifications: Technical support experience and problem-solving skills required.
The predicted salary is between 30000 - 35000 £ per year.
Onyx-Conseil is seeking an IT Helpdesk and Field Maintenance Engineer in Plymouth. This full-time, permanent role requires providing technical support both remotely and on-site to partners.
Responsibilities include:
- Troubleshooting IT systems
- Performing routine maintenance
- Attending partner locations for hands-on intervention
A competitive salary (£30,000 - £35,000) and benefits including an EMI Share Equity Scheme, extra leave for personal milestones, and development opportunities are offered. Candidates must reside in the UK.
Field & Helpdesk IT Engineer - On-Site Support, Company Vehicle, EMI Equity in Plymouth employer: Onyx-Conseil
Contact Detail:
Onyx-Conseil Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field & Helpdesk IT Engineer - On-Site Support, Company Vehicle, EMI Equity in Plymouth
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field and let them know you're on the hunt for a role. You never know who might have the inside scoop on opportunities, especially for positions like the Field & Helpdesk IT Engineer.
✨Tip Number 2
Prepare for those interviews! Brush up on your troubleshooting skills and be ready to discuss real-life scenarios where you've solved IT issues. We want to see how you think on your feet, especially when it comes to hands-on interventions.
✨Tip Number 3
Show off your passion for tech! When you get the chance to chat with potential employers, let your enthusiasm for IT shine through. Talk about the latest trends or tools you’re excited about – it’ll make you stand out as a candidate who’s genuinely invested in the field.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect directly with us at StudySmarter.
We think you need these skills to ace Field & Helpdesk IT Engineer - On-Site Support, Company Vehicle, EMI Equity in Plymouth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT support and field maintenance. We want to see how your skills match the job description, so don’t be shy about showcasing your troubleshooting prowess!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Field & Helpdesk IT Engineer role. Share specific examples of your past experiences that relate to the responsibilities mentioned in the job description.
Show Your Passion for IT: We love candidates who are genuinely excited about technology! In your application, let us know what drives your interest in IT support and how you stay updated with the latest trends and tools in the industry.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to receive your details and keep track of your application!
How to prepare for a job interview at Onyx-Conseil
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge related to IT systems and troubleshooting. Be prepared to discuss specific tools and software you've used, as well as any hands-on experiences you've had in field maintenance.
✨Showcase Your Problem-Solving Skills
During the interview, be ready to share examples of how you've tackled challenging IT issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your ability to think on your feet.
✨Demonstrate Your Customer Service Skills
Since this role involves direct interaction with partners, it's crucial to show that you can communicate effectively and provide excellent support. Prepare to discuss how you've handled difficult customer situations and what steps you took to ensure their satisfaction.
✨Research Onyx-Conseil
Familiarise yourself with Onyx-Conseil's values, mission, and the specific services they offer. This will not only help you tailor your responses but also demonstrate your genuine interest in the company and the role you're applying for.