At a Glance
- Tasks: Manage and grow customer accounts while building strong relationships with key decision makers.
- Company: Join Flotek Group, the UK's fastest growing Managed Service Provider.
- Benefits: Earn a competitive salary with an OTE of up to £100,000 and enjoy flexible working hours.
- Other info: Opportunity for career growth and participation in a staff share equity scheme.
- Why this job: Make a real impact in IT and telecoms while developing your career in a dynamic environment.
- Qualifications: Strong account management experience in IT or telecoms and excellent communication skills.
The predicted salary is between 35000 - 40000 £ per year.
Location: Operating out of Head Office (Bridgend), Significant travel with accounts throughout the UK
Salary: £35,000 - £40,000 per annum (OTE of up to £100,000)
Job Type: Full-time, Permanent
Working Hours: Monday to Friday - 9.00am to 5.30pm (Flexible Hours within 8am - 6pm)
About Flotek
Flotek Group is the UK's fastest growing Managed Service Provider, delivering IT, communications, cyber security, connectivity and managed technology services to small and medium sized businesses. We are looking for an experienced Senior Sales Account Manager with strong IT and communications experience to manage, develop and grow a portfolio of customer accounts.
About The Role
This is a senior account management role focused on customer relationships, technology reviews, contract renewals, service escalations, and account growth. You will be the main commercial point of contact for your customers, working closely with our technical, support, and project teams to ensure they receive the right solutions and a high level of service. The successful candidate must be confident in discussing IT, communications, connectivity, and managed services with business owners, directors, and senior decision makers.
Key Responsibilities
- Manage and grow a portfolio of customer accounts.
- Build strong relationships with key decision makers.
- Complete regular technology reviews with customers.
- Identify opportunities to sell additional products and services.
- Promote Flotek's core solutions, including managed IT, Microsoft 365, cyber security, connectivity, hosted voice, mobile, broadband, communications and managed print.
- Lead contract renewal and commercial discussions.
- Support customers with service escalations and ensure the right internal teams are involved.
- Develop account plans and technology roadmaps for key customers.
- Maintain accurate records of opportunities, reviews, contract dates, forecasts and pipeline activity.
- Report on account performance, customer satisfaction and revenue growth.
- Support other Account Managers with IT and communications opportunities where required.
What we're looking for
- Strong account management experience within an MSP, IT, telecoms, communications, or managed services environment.
- Proven experience growing customer accounts and achieving sales targets.
- Good understanding of IT infrastructure, Microsoft 365, connectivity, cyber security, hosted voice, mobile and communications solutions.
- Confident speaking with business owners, directors, and senior decision makers.
- Strong commercial awareness and the ability to identify growth opportunities.
- Excellent communication, presentation, and relationship building skills.
- Positive, proactive, and customer-focused approach.
- Full UK driving license.
Benefits
- Basic salary of £35,000 to £40,000, depending on experience.
- Commission package with an OTE of up to £100,000.
- Company car or car allowance.
- Staff share equity scheme.
- 21 days annual leave, increasing to 25 days with four years' service, plus bank holidays.
- Opportunity to join the UK's fastest growing Managed Service Provider.
Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK.
Candidates with the experience or relevant job titles of; Sales Executive, Sales Agent, Internal Sales Executive, Sales Consultant, Key Account Manager, Business Development Executive, BDM, BDE, Business Development Manager, IT Sales Executive, IT Sales Agent may also be considered for this role.
Senior Sales Account Manager - IT / Telecoms in Pencoed employer: Onyx-Conseil
Flotek Group is an exceptional employer, offering a dynamic work environment in Bridgend where innovation meets opportunity. As the UK's fastest growing Managed Service Provider, we provide our employees with competitive salaries, a lucrative commission structure, and a unique staff share equity scheme, fostering a culture of growth and collaboration. With a strong focus on employee development and flexible working hours, we empower our team to build meaningful relationships with clients while driving their careers forward in the thriving IT and telecoms sector.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Sales Account Manager - IT / Telecoms in Pencoed
✨Tip Number 1
Network like a pro! Attend industry events, webinars, and meetups to connect with potential employers and other professionals in the IT and telecoms space. Remember, it’s all about who you know!
✨Tip Number 2
Prepare for those interviews by researching the company inside out. Know their services, recent news, and competitors. This will help us stand out and show that we’re genuinely interested in Flotek and what they do.
✨Tip Number 3
Practice your pitch! Be ready to discuss your experience in account management and how you can grow customer accounts. We want to highlight our strengths in IT and communications to impress those decision-makers.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in keeping us top of mind. Plus, it shows our enthusiasm for the role. And remember, apply through our website for the best chance!
We think you need these skills to ace Senior Sales Account Manager - IT / Telecoms in Pencoed
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Sales Account Manager role. Highlight your experience in IT and telecoms, and showcase any achievements in account management that align with what we're looking for.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for Flotek. Mention specific experiences that demonstrate your ability to build relationships and grow accounts.
Showcase Your Communication Skills:Since this role involves interacting with senior decision makers, make sure your written application reflects your strong communication skills. Keep it clear, concise, and professional while still showing your personality.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us!
How to prepare for a job interview at Onyx-Conseil
✨Know Your Stuff
Make sure you brush up on your knowledge of IT, telecoms, and managed services. Be ready to discuss specific technologies like Microsoft 365 and cyber security solutions. The more you know, the more confident you'll feel when talking to decision makers.
✨Build Rapport
During the interview, focus on building a connection with your interviewer. Show genuine interest in their company and its goals. Ask insightful questions about their current challenges and how you can help them grow their accounts.
✨Showcase Your Successes
Prepare examples of how you've successfully managed and grown customer accounts in the past. Use metrics to highlight your achievements, such as sales targets met or exceeded, and how you’ve built strong relationships with key stakeholders.
✨Be Proactive
Demonstrate your proactive approach by discussing how you identify growth opportunities and develop account plans. Share your strategies for conducting technology reviews and how you ensure customer satisfaction, showing that you're ready to hit the ground running.
