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- Tasks: Ensure stability and performance of high-profile web applications while tackling complex challenges.
- Company: Join CGI, a recognised leader in digital services and a top employer in the UK.
- Benefits: Enjoy competitive salary, excellent pension, private healthcare, and a share scheme.
- Why this job: Make a real difference to citizens across Scotland with user-focused solutions.
- Qualifications: Passion for technology and problem-solving skills are essential.
- Other info: Be part of a diverse community with great career growth and training opportunities.
The predicted salary is between 35000 - 45000 £ per year.
At CGI, we deliver critical digital services that connect people with essential public services, driving meaningful outcomes at scale. As a Software Support Analyst, you will play a pivotal role in ensuring the stability, performance, and continuous improvement of high-profile web applications, helping shape resilient, user-focused solutions.
Working within a collaborative, hybrid team, you will take ownership of complex challenges, contribute to service innovation, and support the delivery of secure, high-quality systems that make a real difference to citizens across Scotland.
We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant.
Join us and you’ll be part of an open, friendly community of experts. We’ll train and support you in taking your career wherever you want it to go.
This is a hybrid position.
Software Support Analyst in London employer: Onyx-Conseil
Contact Detail:
Onyx-Conseil Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Software Support Analyst in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at CGI on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by understanding CGI's values and recent projects. Show us that you’re not just another candidate; you’re genuinely interested in how you can contribute to their mission of delivering essential public services.
✨Tip Number 3
Practice your problem-solving skills! As a Software Support Analyst, you'll face complex challenges. We recommend doing mock interviews with friends or using online platforms to sharpen your responses.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our awesome team at CGI.
We think you need these skills to ace Software Support Analyst in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Software Support Analyst role. Highlight any relevant experience with web applications and problem-solving, as this will show us you’re a great fit for our team.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about supporting digital services and how you can contribute to our mission of delivering meaningful outcomes. Keep it engaging and personal!
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention specific examples where you’ve tackled complex challenges. We love seeing how you approach problems and what innovative solutions you’ve come up with in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture!
How to prepare for a job interview at Onyx-Conseil
✨Know Your Tech Inside Out
As a Software Support Analyst, you'll need to demonstrate your understanding of web applications and their performance. Brush up on the technologies mentioned in the job description and be ready to discuss how you've tackled similar challenges in the past.
✨Showcase Your Problem-Solving Skills
Prepare examples of complex issues you've resolved in previous roles. Highlight your analytical thinking and how you approach troubleshooting. This will show that you can take ownership of challenges and contribute to service innovation.
✨Emphasise Team Collaboration
Since this role involves working within a hybrid team, be ready to discuss your experience in collaborative environments. Share specific instances where you worked with others to achieve a common goal, showcasing your ability to communicate effectively.
✨Align with Their Values
CGI values inclusivity and diversity, so make sure to express your commitment to these principles. Share any experiences that reflect your support for diverse teams or initiatives, as this will resonate well with their company culture.