At a Glance
- Tasks: Lead key payment services and ensure compliance with regulations while improving customer outcomes.
- Company: Starling Bank, a disruptive tech company transforming banking for everyone.
- Benefits: Competitive salary, flexible working, and opportunities for professional growth.
- Other info: Be part of a dynamic team with a culture that values innovation and collaboration.
- Why this job: Join a fast-paced environment and make a real impact on the future of banking.
- Qualifications: Experience in payments and strong understanding of regulatory requirements.
The predicted salary is between 70000 - 90000 £ per year.
Hello, we're Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We're a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We're a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,500 people across our London, Southampton, Cardiff and Manchester offices.
As our Technical Payments Lead you will lead on managing one or more of our key payment services (FPS, BACS, CHAPS, Cheques etc.), ensuring the Bank remains compliant with payment regulations and that we deliver great outcomes for our customers. This role reports directly to the Head of Payments Solutions and Compliance, where you will play a key part in the Payment Solutions team, which covers the journey ownership, strategy and regulatory engagement for our payment services, with an emphasis on regulatory ownership for Payments as an Important Business Service (IBS) for the bank.
Key accountabilities:- Act as payments lead for specific payment services, in particular our Important Business Services (IBS).
- Operate as the payments service SME, providing guidance and technical / regulatory input to the broader Bank.
- Hold E2E oversight of the payment service, undertaking journey mapping, reviewing processes and constantly improving our payment service capabilities.
- Develop, own, review and react to operational reporting and payment metrics (e.g., transaction processing MI) for the specific payment services covered by the role.
Payments Platform Lead: IBS & Regulatory Excellence in London employer: Onyx-Conseil
At Starling, we pride ourselves on being a forward-thinking bank that combines the best of technology with a commitment to customer satisfaction. Our vibrant work culture fosters innovation and collaboration, providing employees with ample opportunities for professional growth and development. With offices in key UK cities, including London and Manchester, we offer a dynamic environment where you can make a real impact while enjoying a range of benefits designed to support your well-being and career aspirations.
StudySmarter Expert Advice🤫
We think this is how you could land Payments Platform Lead: IBS & Regulatory Excellence in London
✨Tip Number 1
Network like a pro! Reach out to people in the payments industry on LinkedIn or at events. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by knowing your stuff. Research Starling and its payment services inside out. Show us you’re passionate about making banking better!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online platforms. The more comfortable you are, the better you'll perform when it counts.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Payments Platform Lead: IBS & Regulatory Excellence in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Payments Platform Lead role. Highlight your experience with payment services and regulatory compliance, as these are key for us. Use specific examples that showcase your skills and achievements in these areas.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Tell us why you're passionate about payments and how you can contribute to our mission at Starling. Be genuine and let your personality come through while keeping it professional.
Showcase Your Technical Skills:As a Technical Payments Lead, we want to see your technical expertise. Include any relevant certifications or training you've completed, and don't forget to mention your experience with payment services like FPS, BACS, and CHAPS.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need about the position there!
How to prepare for a job interview at Onyx-Conseil
✨Know Your Payments Inside Out
Make sure you brush up on your knowledge of payment services like FPS, BACS, and CHAPS. Understand the regulatory landscape and be ready to discuss how these services impact customer experience. This will show that you're not just familiar with the terms but can also apply them in a practical context.
✨Demonstrate Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in previous roles, especially those related to compliance and operational efficiency. Think about specific situations where you improved processes or resolved issues, as this will highlight your ability to lead and innovate in the payments space.
✨Show Your Passion for Customer Outcomes
Starling is all about delivering great outcomes for customers, so be ready to share your thoughts on how payment services can enhance customer satisfaction. Discuss any initiatives you've been part of that focused on improving user experience, as this aligns perfectly with their mission.
✨Engage with the Interviewers
Don't just wait for questions; engage with your interviewers by asking insightful questions about their payment strategies and regulatory challenges. This shows your genuine interest in the role and helps you gauge if the company culture fits you. Plus, it makes for a more dynamic conversation!
