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- Tasks: Shape the future of IT services and enhance user experiences.
- Company: Join CGI, a top-rated employer known for its inclusive culture.
- Benefits: Competitive salary, pension, private healthcare, and share scheme.
- Why this job: Make a real impact while enjoying creative freedom and career growth.
- Qualifications: UK Security Clearance required; tech-savvy and innovative thinkers welcome.
- Other info: Hybrid role with travel opportunities and a supportive community.
The predicted salary is between 60000 - 75000 £ per year.
Step into a role where your expertise shapes the next generation of IT services. As a Service Architect at CGI, you will help clients reimagine how technology enables exceptional user experiences, strengthens operational performance, and delivers measurable business outcomes. You’ll work at the forefront of service innovation, supporting organisations across the UK as they modernise, transform, and adopt new ways of working.
Here, you’ll contribute to high-impact change while enjoying the freedom to design solutions, the space to bring fresh ideas, and the backing of a collaborative community that enables you to grow, thrive, and truly influence the future of service management.
CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK ‘Best Employer’ by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee.
We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you’ll be part of an open, friendly community of experts. We’ll train and support you in taking your career wherever you want it to go.
Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position and you will be expected to travel 2-3 days a week to either CGI offices or to client sites.
ITSM Service Architect — Hybrid, Security Cleared, Travel in London employer: Onyx-Conseil
Contact Detail:
Onyx-Conseil Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ITSM Service Architect — Hybrid, Security Cleared, Travel in London
✨Tip Number 1
Network like a pro! Reach out to current employees at CGI on LinkedIn or through industry events. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Showcase your skills in action! If you’ve worked on relevant projects, create a portfolio or case studies that highlight your achievements. This will help you stand out during interviews.
✨Tip Number 3
Prepare for those tricky interview questions! Research common queries for Service Architects and practice your responses. We want you to feel confident and ready to impress.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our awesome team at CGI.
We think you need these skills to ace ITSM Service Architect — Hybrid, Security Cleared, Travel in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the ITSM Service Architect role. Highlight your expertise in service innovation and how you've contributed to exceptional user experiences in previous roles.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about shaping the future of IT services and how you can bring fresh ideas to our collaborative community. Be genuine and let your personality come through.
Showcase Relevant Projects: If you've worked on projects that involved modernising or transforming IT services, make sure to include them in your application. We love seeing real-world examples of how you've made an impact and delivered measurable business outcomes.
Apply Through Our Website: We encourage you to apply directly through our website for the best experience. It’s straightforward, and you'll get all the details you need about the role and our fantastic company culture. Plus, we want to see your application as soon as possible!
How to prepare for a job interview at Onyx-Conseil
✨Know Your Tech Inside Out
Make sure you’re well-versed in the latest IT service management trends and technologies. Brush up on your knowledge of service architecture principles and be ready to discuss how they can enhance user experiences and operational performance.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled complex challenges in previous roles. Think about specific situations where your solutions led to measurable business outcomes, as this will demonstrate your ability to drive high-impact change.
✨Emphasise Collaboration
Since CGI values a collaborative community, be ready to talk about your experience working in teams. Highlight instances where you’ve successfully collaborated with diverse groups to design innovative solutions.
✨Be Ready to Discuss Security Clearance
As this role requires UK Security Clearance, be prepared to discuss your eligibility or current status. Understanding the importance of security in IT services will show that you take this aspect seriously and are ready for the responsibilities that come with it.