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- Tasks: Shape the future of IT services and enhance user experiences.
- Company: Join CGI, a top-rated employer known for its inclusive culture.
- Benefits: Enjoy competitive salary, private healthcare, and a share scheme.
- Why this job: Make a real impact while innovating in a collaborative environment.
- Qualifications: UK Security Clearance required; tech-savvy and team-oriented individuals welcome.
- Other info: Hybrid role with opportunities for travel and career growth.
The predicted salary is between 60000 - 80000 £ per year.
Step into a role where your expertise shapes the next generation of IT services. As a Service Architect at CGI, you will help clients reimagine how technology enables exceptional user experiences, strengthens operational performance, and delivers measurable business outcomes. You’ll work at the forefront of service innovation, supporting organisations across the UK as they modernise, transform, and adopt new ways of working. Here, you’ll contribute to high-impact change while enjoying the freedom to design solutions, the space to bring fresh ideas, and the backing of a collaborative community that enables you to grow, thrive, and truly influence the future of service management.
Benefits
- CGI was recognised in the Sunday Times Best Places to Work List 2025.
- Named a UK ‘Best Employer’ by the Financial Times.
- Competitive salary.
- Excellent pension.
- Private healthcare.
- Share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee.
Inclusion and Community
We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you’ll be part of an open, friendly community of experts. We’ll train and support you in taking your career wherever you want it to go.
Requirements
Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position and you will be expected to travel 2‑3 days a week to either CGI offices or to client sites.
ITSM Service Architect in London employer: Onyx-Conseil
Contact Detail:
Onyx-Conseil Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ITSM Service Architect in London
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend meetups, and connect with CGI employees on LinkedIn. Building relationships can open doors that applications alone can't.
✨Tip Number 2
Show off your skills! If you’ve got a portfolio or examples of your work, bring them along to interviews. Demonstrating your expertise in IT service architecture can really set you apart from the crowd.
✨Tip Number 3
Prepare for those tricky questions! Research common interview questions for Service Architects and practice your responses. We want you to feel confident and ready to impress during your chat with CGI.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the CGI community.
We think you need these skills to ace ITSM Service Architect in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the ITSM Service Architect role. Highlight your relevant experience and skills that align with the job description. We want to see how you can shape the next generation of IT services!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about service innovation and how you can contribute to CGI's mission. Let us know what excites you about this opportunity!
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use specific examples to demonstrate how you've made an impact in previous roles. We love seeing measurable outcomes and innovative solutions!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you on our radar. Plus, it shows you’re keen to join our community!
How to prepare for a job interview at Onyx-Conseil
✨Know Your Tech Inside Out
As an ITSM Service Architect, you'll need to demonstrate a solid understanding of IT service management principles and frameworks. Brush up on ITIL, Agile, and any relevant technologies that CGI uses. Be ready to discuss how you've applied these in past roles.
✨Showcase Your Problem-Solving Skills
Prepare to share specific examples of how you've tackled complex challenges in previous projects. Highlight your ability to design innovative solutions that enhance user experiences and operational performance. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Emphasise Collaboration and Community
CGI values a collaborative community, so be sure to highlight your teamwork skills. Discuss how you've worked with cross-functional teams to achieve common goals. Mention any experience you have in mentoring or supporting others, as this aligns with their inclusive culture.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about CGI's approach to service innovation or how they support career growth within the company. This shows your genuine interest in the role and helps you assess if it's the right fit for you.