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- Tasks: Ensure stability and performance of impactful web applications for public services.
- Company: Join CGI, a recognised leader in civic tech and a top employer.
- Benefits: Competitive salary, excellent pension, private healthcare, and share scheme.
- Why this job: Make a real difference to citizens while growing your tech career.
- Qualifications: Passion for tech and problem-solving skills.
- Other info: Be part of a diverse community with training and career support.
The predicted salary is between 35000 - 45000 £ per year.
At CGI, we deliver critical digital services that connect people with essential public services, driving meaningful outcomes at scale. As a Software Support Analyst, you will play a pivotal role in ensuring the stability, performance, and continuous improvement of high-profile web applications, helping shape resilient, user-focused solutions.
Working within a collaborative, hybrid team, you will take ownership of complex challenges, contribute to service innovation, and support the delivery of secure, high-quality systems that make a real difference to citizens across Scotland.
We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant.
Join us and you’ll be part of an open, friendly community of experts. We’ll train and support you in taking your career wherever you want it to go. This is a hybrid position.
Hybrid Software Support Analyst - Impactful Civic Tech in London employer: Onyx-Conseil
Contact Detail:
Onyx-Conseil Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Software Support Analyst - Impactful Civic Tech in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at CGI on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by understanding CGI's mission and values. Think about how your skills as a Software Support Analyst can contribute to their goal of delivering impactful civic tech. Show them you’re not just another candidate!
✨Tip Number 3
Practice your problem-solving skills! Be ready to tackle hypothetical scenarios during interviews. They want to see how you approach challenges, so think out loud and demonstrate your thought process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the CGI community.
We think you need these skills to ace Hybrid Software Support Analyst - Impactful Civic Tech in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Software Support Analyst role. Highlight any relevant experience in civic tech or web applications, as this will show us you understand the impact of your work.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about civic tech and how you can contribute to our mission. Be genuine and let your personality come through – we love seeing the real you!
Showcase Problem-Solving Skills: As a Software Support Analyst, you'll face complex challenges. In your application, share examples of how you've tackled tough problems in the past. This will help us see your analytical thinking and resilience in action.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our friendly community!
How to prepare for a job interview at Onyx-Conseil
✨Know Your Tech
Make sure you brush up on the specific technologies and tools mentioned in the job description. Understand how they relate to the role of a Software Support Analyst and be ready to discuss your experience with them.
✨Showcase Problem-Solving Skills
Prepare examples of complex challenges you've faced in previous roles and how you tackled them. Highlight your ability to think critically and innovate, as this is key for contributing to service innovation at CGI.
✨Emphasise Team Collaboration
Since this is a hybrid role, be ready to discuss your experience working in collaborative environments. Share examples of how you've successfully worked with diverse teams to deliver high-quality solutions.
✨Align with Their Values
Research CGI's commitment to inclusivity and community impact. Be prepared to discuss how your values align with theirs and how you can contribute to their mission of delivering meaningful outcomes for citizens.