Production Support Analyst in Leatherhead

Production Support Analyst in Leatherhead

Leatherhead Full-Time 40000 - 50000 £ / year (est.) Home office (partial)
Onyx-Conseil

At a Glance

  • Tasks: Provide software and hardware support in a client-facing role.
  • Company: Join CGI, a top-rated employer known for innovation and inclusivity.
  • Benefits: Competitive salary, pension, private healthcare, and share scheme.
  • Other info: Hybrid work model with opportunities for career growth and training.
  • Why this job: Be part of a mission-critical team that keeps us all safe and secure.
  • Qualifications: UK Security Clearance required; tech-savvy and customer-focused individuals welcome.

The predicted salary is between 40000 - 50000 £ per year.

The Space, Defence and Intelligence business unit in CGI is a true IT Systems Integrator. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We bring innovation to our clients using proven and emerging technologies, agile delivery processes and our deep expertise across the breadth of space, defence, intelligence, aerospace and maritime, all underpinned by our end-to-end cyber capability.

We work collaboratively with global technology companies, cutting edge SMEs and academia to deliver the optimal solution for each client. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named one of the ‘World’s Best Employers’ by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee.

We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you’ll be part of an open, friendly community of experts. We’ll train and support you in taking your career wherever you want it to go.

CGI are looking for a Production Support Analyst to join a strong existing In Service Support team in a client facing capacity to provide a wide range of software and hardware support to the client and end user. This position will be a hybrid position, based out of our Leatherhead office three days per week (Tues-Thurs). Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance.

Production Support Analyst in Leatherhead employer: Onyx-Conseil

CGI is an exceptional employer, recognised for its commitment to inclusivity and employee development, making it a top choice for those seeking meaningful careers in the tech sector. With a competitive salary, excellent benefits including private healthcare and a share scheme, and a supportive work culture that fosters collaboration and innovation, employees are empowered to grow their skills and advance their careers. Located in Leatherhead, the hybrid working model allows for flexibility while being part of a friendly community dedicated to delivering mission-critical solutions in the space, defence, and intelligence sectors.

Onyx-Conseil

Contact Details:

Onyx-Conseil Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Production Support Analyst in Leatherhead

Tip Number 1

Network like a pro! Reach out to current or former employees at CGI on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.

Tip Number 2

Prepare for the interview by understanding CGI's mission and values. Show us how your skills align with their focus on innovation and collaboration in the space, defence, and intelligence sectors.

Tip Number 3

Practice your problem-solving skills! As a Production Support Analyst, you'll need to tackle technical issues on the spot. Use mock scenarios to sharpen your responses and demonstrate your analytical thinking.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the CGI community.

We think you need these skills to ace Production Support Analyst in Leatherhead

Software Support
Hardware Support
Client Facing Skills
UK Security Clearance
Technical Problem-Solving
Collaboration
Agile Delivery Processes

Some tips for your application 🫡

Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Production Support Analyst role. Highlight any relevant technical expertise and client-facing experience to show us you’re the right fit!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about working in the space, defence, and intelligence sectors. Share specific examples of how you’ve tackled challenges in previous roles.

Showcase Your Problem-Solving Skills:As a Production Support Analyst, you’ll need to think on your feet. In your application, include instances where you’ve successfully resolved issues or improved processes. We love seeing how you approach challenges!

Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to see all the details about the role and our amazing company culture!

How to prepare for a job interview at Onyx-Conseil

Know Your Tech Inside Out

As a Production Support Analyst, you'll need to be well-versed in both software and hardware support. Brush up on the specific technologies mentioned in the job description and be ready to discuss how you've used them in past roles. This shows your technical expertise and readiness to tackle challenges.

Understand the Company Culture

CGI prides itself on being an inclusive and diverse workplace. Familiarise yourself with their values and recent achievements, like being named one of the ‘World’s Best Employers’. This will help you align your answers with their culture and demonstrate that you're a good fit for their team.

Prepare for Client-Facing Scenarios

Since this role involves client interaction, think of examples where you've successfully supported clients or resolved issues. Be ready to share these experiences during the interview to showcase your communication skills and ability to work collaboratively.

Security Clearance Awareness

Given the secure nature of the programme, it's crucial to understand the implications of UK Security Clearance. If you already hold it, mention it! If not, be prepared to discuss your eligibility and any steps you've taken towards obtaining it, showing your commitment to the role.