At a Glance
- Tasks: Support and maintain IT systems, ensuring smooth operations for a leading bank.
- Company: Join a prestigious bank in Central London with a focus on technology.
- Benefits: Competitive salary, professional development, and a dynamic work environment.
- Other info: Exciting opportunities for career growth and skill enhancement.
- Why this job: Be part of a small team making a real impact in the financial sector.
- Qualifications: 2+ years in IT support, preferably in finance; strong communication skills required.
The predicted salary is between 35000 - 40000 £ per year.
Our Client is a Bank based in Central London, looking to recruit an IT Systems Support Engineer ideally with at least 2 years of experience in IT within the financial industry and overall 5 years of experience in IT. You will be working in a small team managing the day-to-day technology infrastructure to ensure that the Bank can operate efficiently.
Responsibilities:
- Responsible for the maintenance of the IT infrastructure of the Bank by providing first line support of software, hardware and networking that includes installation, configuration and troubleshooting.
- Manage day to day operational aspects of a project and scope.
- Design, plan and deploy IT projects to enhance the existing IT infrastructure and any applications required by the bank.
- End User Computing support for all staff.
- Coordinator between the London Users and Group IT Security on all requests for systems access and ensure that such permissions are provided promptly, are regularly updated and that the Group Access Matrix Protocol is followed at all times.
- Preserve the Assets of the Bank by implementing Disaster Recovery and backup procedures and ensuring that the standards comply with Group requirements.
- Provide IT support to ensure the smooth running of daily and periodic reports for the London Compliance team to ensure adherence to the Anti Money Laundering Provisions.
- Undertake Data Extraction for reporting requirements for all other stakeholders at the bank.
- Monitor the CCTV, telephony systems and door access systems and ensure that they are well maintained with proper backup and that relevant maintenance procedures are applied.
- Overall networking equipment monitoring (i.e. Network Switches, Firewall and other appliances) and support.
- Plan and carry out maintenance checks to ensure IT Operations, infrastructures are running smoothly and ensure daily routine task completeness.
- Maintain and ensure that the BCP site is always ready for continuous bank operations.
- Maintain the branch PABX system and ensure that the recording system is always up and running at all times.
Technical / Functional skills:
- Proficient in common operating systems: Windows 10, Windows Server 2016 and above, Redhat Linux based Operating System.
- Software proficiency: VMWare v6.7 and above, Veeam Backup and Replication, Symantec Endpoint Protection, Symantec Endpoint Encryption, ManageEngine Patch Manager Plus, Microsoft Office 365.
- Networking (IT): Cisco Switches and Routers, Fortigate Firewalls, LAN/WAN Routing.
- Hardware: Dell PowerEdge Servers, Dell PowerVault SAN Storage.
- Project management, Data analysis.
Personal skills (Soft Competencies [Core/Leadership]):
- Strong interpersonal skills.
- Strong written and verbal communication skills (in English).
- Strong stakeholder engagement.
- Bachelor or Master’s degree or professional qualification in relevant discipline (IT/Information Systems/Computer Science/Technology/Programming/Information Science/System Engineering/Computing).
The salary for this role is in the range £35K - £40K. Please send your CV to us in Word format along with your salary and notice period.
IT Systems Support Engineer employer: Onyx-Conseil
As a leading Bank located in the heart of Central London, we pride ourselves on fostering a collaborative and innovative work environment where IT Systems Support Engineers can thrive. Our commitment to employee growth is evident through ongoing training opportunities and a supportive team culture that values each member's contributions. With competitive salaries and a focus on work-life balance, we offer a rewarding career path for those looking to make a meaningful impact in the financial sector.
StudySmarter Expert Advice🤫
We think this is how you could land IT Systems Support Engineer
✨Tip Number 1
Network like a pro! Attend industry meetups or tech events in London to connect with other IT professionals. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your projects and achievements in IT. This gives potential employers a tangible look at what you can bring to the table.
✨Tip Number 3
Prepare for interviews by practising common technical questions related to IT systems support. We recommend doing mock interviews with friends or using online platforms to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love hearing from passionate candidates like you!
We think you need these skills to ace IT Systems Support Engineer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the IT Systems Support Engineer role. Highlight your experience in IT, especially within the financial industry, and showcase relevant skills like troubleshooting and project management.
Showcase Your Skills:Don’t just list your technical skills; demonstrate how you've used them in past roles. Mention specific software and hardware you've worked with, like Windows Server or Cisco equipment, to show you're a perfect fit for our team.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your background aligns with our needs. Keep it concise but engaging – we want to see your personality!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss any important updates from us!
How to prepare for a job interview at Onyx-Conseil
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of the specific technologies mentioned in the job description, like Windows Server, VMWare, and Cisco equipment. Be ready to discuss your hands-on experience with these systems and how you've used them in past roles.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled IT issues in the past, especially in a financial setting. Think about times when you had to troubleshoot hardware or software problems and how you ensured minimal disruption to operations.
✨Communicate Clearly and Confidently
Since strong communication skills are key for this role, practice explaining technical concepts in simple terms. You might be asked to describe how you would handle a support request from a non-technical user, so clarity is crucial.
✨Demonstrate Your Project Management Experience
Be ready to discuss any IT projects you've managed or contributed to. Highlight your ability to plan, execute, and monitor projects, especially those that improved infrastructure or user experience. This will show you're not just a techie but also a strategic thinker.
