Optisoft, based in York, is seeking an IT Support Technician for 1st/2nd line support on a permanent full-time basis. You will join our office-based Support Desk handling hardware and software issues for over 500 customers across the UK and Ireland.
You will provide telephone support, analyse problems, perform remote access sessions when needed, log calls, and escalate bugs to Development. Travel to customer sites UK-wide may be required.
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IT Support Technician - 1st/2nd Line Helpdesk employer: Onyx-Conseil
CGI is an exceptional employer that fosters a collaborative and innovative work culture, allowing Senior Full-Stack Engineers to thrive in a hybrid environment across Scotland and Northern Ireland. With a strong focus on employee growth, we provide comprehensive benefits including a competitive salary, excellent pension, private healthcare, and equity options, ensuring our team members are rewarded for their contributions while making a meaningful impact in the digital landscape.