IT Support Analyst – 1st Line (Windows & Google Workspace)

IT Support Analyst – 1st Line (Windows & Google Workspace)

Full-Time 32000 - 35000 £ / year (est.) No working from home possible
Onyx-Conseil

At a Glance

  • Tasks: Provide 1st line IT support and troubleshoot hardware and software issues.
  • Company: Join a dynamic team in Islington, London with a focus on innovation.
  • Benefits: Competitive salary of £32K - £35K and opportunities for career growth.
  • Other info: Office-based role with a vibrant work culture.
  • Why this job: Gain direct exposure to senior leaders and collaborate across departments.
  • Qualifications: 3 years of experience with strong skills in Google Workspace and Office365.

The predicted salary is between 32000 - 35000 £ per year.

Jas Gujral is seeking an IT Support Officer in Islington, London. The role involves providing 1st line IT support and troubleshooting for hardware and software issues, including Windows and MacOS.

Ideal candidates will possess at least 3 years of experience and strong skills in Google Workspace and Office365. The position is office-based, offering a salary of £32K - £35K with opportunities for interaction across departments and direct exposure to senior leaders.

IT Support Analyst – 1st Line (Windows & Google Workspace) employer: Onyx-Conseil

Jas Gujral is an excellent employer, offering a dynamic work environment in Islington, London, where IT Support Analysts can thrive. With a competitive salary and opportunities for professional growth, employees benefit from direct interaction with senior leaders and cross-departmental collaboration, fostering a culture of innovation and support. The office-based role ensures a vibrant team atmosphere, making it an ideal place for those seeking meaningful and rewarding employment.

Onyx-Conseil

Contact Details:

Onyx-Conseil Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land IT Support Analyst – 1st Line (Windows & Google Workspace)

Tip Number 1

Network like a pro! Reach out to your connections in the IT field, especially those who work at companies you're interested in. A friendly chat can lead to insider info and maybe even a referral!

Tip Number 2

Prepare for the interview by brushing up on common IT support scenarios. Think about how you'd troubleshoot issues with Windows or Google Workspace. We want you to show off your skills and confidence!

Tip Number 3

Don’t forget to research the company culture! Knowing what Jas Gujral values can help you tailor your responses during interviews. Plus, it shows you're genuinely interested in being part of the team.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.

We think you need these skills to ace IT Support Analyst – 1st Line (Windows & Google Workspace)

1st Line IT Support
Troubleshooting
Windows
MacOS
Google Workspace
Office365
Hardware Support

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights your experience with Windows, MacOS, Google Workspace, and Office365. We want to see how your skills match the role, so don’t be shy about showcasing relevant projects or achievements!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about IT support and how your background makes you a great fit for our team. Keep it friendly and professional – we love a personal touch!

Show Off Your Troubleshooting Skills:In your application, give examples of how you've tackled hardware and software issues in the past. We’re looking for candidates who can think on their feet and solve problems efficiently, so share those success stories!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!

How to prepare for a job interview at Onyx-Conseil

Know Your Tech Inside Out

Make sure you brush up on your knowledge of Windows, MacOS, Google Workspace, and Office365. Be ready to discuss specific troubleshooting scenarios you've encountered in the past and how you resolved them. This will show that you’re not just familiar with the software but can also handle real-world issues.

Showcase Your Communication Skills

As an IT Support Analyst, you'll need to communicate effectively with non-technical users. Prepare examples of how you've explained complex technical issues in simple terms. This will demonstrate your ability to interact across departments and with senior leaders, which is a key part of the role.

Prepare for Scenario-Based Questions

Expect questions that ask how you would handle specific support situations. Think about common issues users face and how you would approach solving them. Practising these scenarios can help you articulate your thought process clearly during the interview.

Research the Company Culture

Take some time to understand Jas Gujral's company culture and values. Being able to align your answers with their ethos will show that you're not just looking for any job, but that you're genuinely interested in being part of their team. This can set you apart from other candidates.