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- Tasks: Manage IT infrastructure, provide support, and enhance systems for a leading bank.
- Company: Join a prestigious bank in the heart of London, known for its innovation and stability.
- Benefits: Competitive salary, opportunities for growth, and a dynamic work environment.
- Why this job: Be part of a small team making a big impact in the banking sector with cutting-edge technology.
- Qualifications: 5-7 years in IT, preferably in banking; relevant degree or professional qualification required.
- Other info: Salary range: £55K - £65K; send CV in Word format.
The predicted salary is between 46200 - 54600 £ per year.
Our Client is a Bank based in the City of London, looking to recruit an IT Senior Systems Support Engineer ideally with at least 5 to 7 years of experience in IT, preferably from within the banking financial industry.
You will be working in a small team managing the day-to-day technology infrastructure to ensure that the Bank can operate efficiently.
The Client would like the following key skills:
- CCNP level networking
- Solarwinds - Service Desk Software experience
- Experience of Pal Alto firewalls
- Firemon - Network Security Devices and Policy Management
- Experience of Avaya PABX systems
Responsibilities include:
- Responsible for the maintenance of the IT infrastructure of the Bank by providing first line support of software, hardware and networking that includes installation, configuration and troubleshooting.
- Manage day-to-day operational aspects of a project and scope.
- Design, plan and deploy IT projects to enhance the existing IT infrastructure and any applications required by the bank.
- End User Computing support for all staff.
- Coordinator between the London Users and Group IT Security on all requests for systems access, ensuring permissions are provided promptly and regularly updated, following the Group Access Matrix Protocol at all times.
- Preserve the Assets of the Bank by implementing Disaster Recovery and backup procedures, ensuring compliance with Group requirements.
- Provide IT support to ensure the smooth running of daily and periodic reports for the London Compliance team to ensure adherence to the Anti Money Laundering Provisions.
- Overall networking equipment monitoring (i.e. Network Switches, Firewall and other appliances) and support.
- Plan and carry out maintenance checks to ensure IT Operations and infrastructures are running smoothly and ensure daily routine task completeness.
- Maintain the AYAYA PABX system and ensure that the recording system is always up and running.
The following is a list of technical skills required for the role:
- Technical/Functional skills
- Proficient in common operating systems: Windows 10, Windows Server 2016 and above
- Redhat Linux based Operating System
- Software proficiency: VMWare v6.7 and above, Veeam Backup and Replication, Symantec Endpoint Protection, Symantec Endpoint Encryption, ManageEngine Patch Manager Plus, Microsoft Office 365
- Networking (IT): Cisco Switches and Routers, Palo Alto Firewalls, LAN/WAN Routing
- Hardware: Dell PowerEdge Servers, Dell PowerVault SAN Storage
- Project management and Data analysis
- Strong interpersonal skills
- Strong written and verbal communication skills (in English)
- Strong stakeholder engagement
Bachelor or Master's degree or professional qualification in relevant discipline (IT/Information Systems/Computer Science/Technology/Programming/Information Science/System Engineering/Computing).
The salary for this role is in the range £55K - £65K.
Please send your CV to us in Word format along with your salary and notice period.
IT Senior Systems Support Engineer employer: Onyx-Conseil
Contact Detail:
Onyx-Conseil Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Senior Systems Support Engineer
✨Tip Number 1
Make sure to highlight your experience with CCNP level networking and any relevant certifications during your conversations. This will show that you have the technical expertise needed for the role.
✨Tip Number 2
Familiarise yourself with the specific technologies mentioned in the job description, such as Solarwinds and Palo Alto firewalls. Being able to discuss these tools confidently can set you apart from other candidates.
✨Tip Number 3
Network with professionals in the banking and IT sectors, especially those who work with similar systems. This can provide you with insider knowledge and potentially valuable referrals.
✨Tip Number 4
Prepare to discuss your experience with disaster recovery and backup procedures. This is crucial for the role, and demonstrating your understanding of compliance standards will show you're a good fit for the bank's needs.
We think you need these skills to ace IT Senior Systems Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT support, particularly within the banking or financial industry. Emphasise your skills in networking, firewalls, and any specific software mentioned in the job description.
Craft a Strong Cover Letter: Write a cover letter that addresses the key skills required for the role. Mention your experience with CCNP level networking, Solarwinds, and any other technologies listed. Show enthusiasm for the position and how you can contribute to the bank's operations.
Highlight Technical Skills: In your application, clearly outline your technical skills, especially those related to operating systems, networking equipment, and project management tools. Use bullet points for clarity and ensure they align with the job requirements.
Follow Application Instructions: Ensure you send your CV in Word format as specified, along with your salary expectations and notice period. Double-check that all documents are correctly formatted and free of errors before submitting.
How to prepare for a job interview at Onyx-Conseil
✨Showcase Your Technical Expertise
Be prepared to discuss your experience with the specific technologies mentioned in the job description, such as CCNP level networking and Palo Alto firewalls. Highlight any relevant projects you've worked on that demonstrate your proficiency in these areas.
✨Demonstrate Problem-Solving Skills
Since the role involves troubleshooting and maintaining IT infrastructure, be ready to share examples of how you've successfully resolved technical issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Communicate Clearly and Effectively
Strong communication skills are essential for this position. Practice explaining complex technical concepts in simple terms, as you may need to liaise with non-technical staff. Ensure your verbal and written communication is clear during the interview.
✨Prepare Questions for the Interviewers
Having insightful questions ready shows your interest in the role and the company. Ask about the team dynamics, ongoing projects, or how the bank approaches IT security. This not only demonstrates your enthusiasm but also helps you gauge if the company is the right fit for you.
