Infrastructure Support Engineer

Infrastructure Support Engineer

Full-Time 31500 - 38500 £ / year (est.) Home office (partial)
Onyx-Conseil

At a Glance

  • Tasks: Provide 2nd Line Support and transition into a hybrid Support/Infrastructure Engineer role.
  • Company: Established tech company with over 50 years of industry experience.
  • Benefits: Competitive salary, training, progression opportunities, and 33 days holiday.
  • Other info: Exciting career growth and learning opportunities in a hybrid working model.
  • Why this job: Join a dynamic team and work with cutting-edge technology in a supportive environment.
  • Qualifications: Admin-level Office 365 skills and knowledge of routing, switching, and firewalls.

The predicted salary is between 31500 - 38500 £ per year.

Excellent opportunity for an Infrastructure Support Analyst or Engineer with Admin-level Office 365 skills to join a transitioning business offering a brilliant training and development plan, progression routes baked into the position, and regular salary reviews to keep up with your skillsets!

This company has been in operation for over 50 years and has built its reputation as one of the industry's leading developers and suppliers of cutting-edge equipment to the sector!

In this role, you'll report into the Head of IT. You'll start off providing 2nd Line Support but quickly transition into a hybrid Support/Infrastructure Engineer position. You'll predominantly work with Office 365, routing, switching, LAN, WAN, and Firewalls.

The ideal candidate will be an Infrastructure Support Analyst, Engineer, 2nd Line Support or similar with admin-level Office 365 experience. Candidates must know their way around routing and switching, firewalls, and security. Experience or exposure to Azure would be highly beneficial but is not essential. Candidates must be commutable to Tiverton 5 days a week at the beginning, before pivoting to a more hybrid model.

This is a fantastic opportunity to join an ambitious business offering a technically fascinating position, tonnes of progression, and an excellent learning and development programme.

  • The Role: Infrastructure Support Analyst/Engineer/2nd Line Support Transitioning to a Support / Infrastructure Engineer position Office 365 heavy Routing/Switching/LAN/WAN/Firewalls
  • The Person: Infrastructure Support Analyst/Engineer/2nd Line Experience Admin-level experience with O365 Experience with Routing, Switching, LAN, WAN, Firewalls, and Security Commutable to Tiverton 2-3 days a week

We are an equal opportunities company and welcome applications from all suitable candidates.

Infrastructure Support Engineer employer: Onyx-Conseil

Onyx-Conseil is an excellent employer for those seeking a dynamic and rewarding career in infrastructure engineering. With a strong focus on employee development, the company offers numerous growth opportunities, a collaborative work culture, and the chance to work on impactful projects in secure environments. Located in Salford, employees benefit from a vibrant community and access to cutting-edge technology, making it an ideal place for professionals looking to enhance their skills and contribute to meaningful projects.

Onyx-Conseil

Contact Details:

Onyx-Conseil Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Infrastructure Support Engineer

Join the IT Consultancy Buzz

Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Onyx-Conseil values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!

Show Off Your Skills

Create a personal project or case study relevant to the challenges Onyx-Conseil might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.

Leverage LinkedIn for Connections

Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Onyx-Conseil!

Direct Apply to Onyx-Conseil

Let's not forget to apply directly through the Onyx-Conseil website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!

We think you need these skills to ace Infrastructure Support Engineer

Admin-level Office 365 skills
2nd Line Support
Routing
Switching
LAN
WAN
Firewalls

Some tips for your application 🫡

Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Onyx-Conseil.

Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!

Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Onyx-Conseil. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.

Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!

How to prepare for a job interview at Onyx-Conseil

Brush Up on Your Technical Skills

For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.

Showcase Your Problem-Solving Approach

IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.

Know the Business Impact of IT Solutions

When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.

Prepare for Behavioural Questions

Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.